Your student journey

• Your Unique Student Identifier (USI). This is your personal ID number for your lifetime of studies. It also creates an online record of your training attainments in Australia. You’ll need this set up before you enrol as providing your USI number is part of the enrolment application form. If you have studied a nationally accredited course in Australia since 2015, you will probably already have one. If you haven’t, you’ll need to set one up.
• Prior education levels
• Medical issues or disabilities
• Your motivation for study and what you want to achieve. This is important for identifying whether you’ve achieved your career goals as a result of studying with us.

Once you’ve submitted this form, you’ll get a confirmation email and a copy of your enrolment form for your records.

We take the time to meet and understand our students’ needs, so we’re confident when we create their learning path. But, if you find that the course is not right for you, you can take advantage of our 30-day cooling off period. You can withdraw within the first 30 days of your enrolment for a full refund, less a small $250 administration fee.

We recognise and understand that every student is different and no one payment option will suit everyone. That is why we offer flexible payment options to suit every budget. With no hidden fees, you can be sure we are here to support you through your learning journey.

Your payment plan will start once your enrolment is processed and you begin studying.

There are also other financial support options available, such as BUSY At Work or Verto’s “Skills Checkpoint” for Older Workers, which may apply to you.

Once your enrolment form has been submitted and you’ve been accepted as a student of CAL, you’ll get a confirmation email with an invitation to connect with a Student Success Advisor and your login details for Spark, our online learning platform provided by D2L.

CAL has been delivering courses online since 2013 and with this comes great pride in ensuring we give students the best online learning platform available. We recommend you log in to Spark, have a look around and get familiar with it.

It’s time to share the good news! Tell your friends, family and colleagues online that you’ve started studying at CAL by tagging us on Facebook or LinkedIn and we can share in the celebrations with you.

To get support from your peers, discuss course content, create career opportunities and build professional relationships, we have set up a LinkedIn group (in addition to the discussion boards on Spark) for you to connect with other students and CAL alumni. You’ll be able to join after you’ve been accepted as a student.

Recognition of prior learning (RPL) is an efficient way for professionals with substantial and proven industry experience to gain a qualification quickly. RPL is the acknowledgement of fully competent skills, knowledge, expertise, experience and proven abilities usually obtained through the working environment as well as life experiences in general.

If you think you’re eligible for RPL, you’ll need to complete the RPL self-evaluation on Spark and then book in a call with one of our team members to discuss possible next steps.

Balancing life, work and study can be tricky, but our students have found different ways which have worked for them. Our blog section has a number of resources to help you find your best way to juggle everything while you study.

As a CAL student, you have access to a number of exclusive student benefits, including our in-house Career Coach, the Careers Hub, discounted services and more.

You can start studying at any time within the first three months after your registration has been processed. Your payment plan will start right away, but your course duration will start when you do. If the best thing for you is to lock in your enrolment now but starting in the next three months, apply to enrol and have a conversation with your Learning Consultant about your circumstances so they can help with delaying your study.

There are no exams for the course. All assessments involve practical and job-ready applications based on your workplace or the case studies we provide. There are different assessment elements, including interactive simulation and role play activities. These activities are conducted with a Learning Coach and may need to be completed with others (e.g. coworkers, friends or family) in real-time through Zoom or in a pre-recorded video. Video assessments allow us to assess your interpersonal skills needed for management roles. This is an innovative method to engage with your learning by acting out crucial situations you would encounter in the workplace, in a safe environment with an industry expert. You’ll be able to hone your new skills in real-time with your Learning Coach and get valuable feedback so you can confidently demonstrate your learning in the workplace.

If you find in the middle of your studies that your circumstances change and you need to pause your study for up to three months, you can do that at any point without any additional costs. Get in touch with our team to organise this, if the time comes.

You’ll have 30 days to try out your course so you can be sure you’ve made the right choice. If you happen to find that your course just isn’t what you’re after in the first 30 days, we will return your course fees, less a small administration fee.

Be aware of the responsibilities of both students and staff by viewing our policies and procedures or by downloading a student handbook.

Student Support

Our Student Support team is here to help you during your study journey if you have questions regarding your Individual Learning Plan, using Spark, or deferring your study.