Total spending on health in 2019 – 2020 is estimated to have been around $81.8 billion, representing 16.3% of the Australian Government’s total expenditure. (APH, 2020)
The 2020 Deloitte report highlighted the following major areas shown to be propelling change in the Australian healthcare sector.
Consumers and the ‘human experience’
Digitally enabled and seamless processes are even more important with the current climate. Ease of use and access between clinician-patient is providing healthcare leaders the opportunity to transform their practice into a more patient-centric and holistic health experience. This is why it is important to be developing new digital tools and keeping up to date with the latest software
Care model innovation
Ensuring your care model is able to be adapted and evolved for future shifts to solve the ever-present issues of affordability, access, quality and efficiency. Virtual care, at-home prescription delivery, remote monitoring, digital diagnostics and decision support are all reactions to the consumer shift in expecting care to be available when and how it is most convenient and safe for them.
Digital transformation and integrated data
Making the move to cloud software to store data is imperative in this current day and age for practice managers, to ensure that not only is patient data kept confidential and private, but the ease of access in real-time for healthcare providers is achieved. Many practices are now beginning to incorporate virtual visits particularly in the wake of COVID-19 changes to human interaction.
Taking action to make the healthcare system more accessible to those of lower income or socio-economic areas of the community is crucial to ensuring that where able, access to healthcare is fair and just.