Student Support & Contact a Coach Services

From contacting Student Finance to scheduling calls with your Learning Coach to asking questions about your Learning Plan, we aim to get you the support you need to get back on track as soon as possible.

Choose which support service you require to get started.


Start a Live Chat

Instant replies from Student Support Mon-Fri, 9am-6pm*

  • Request access to new units
  • Queries about Learning Plan timeframes
  • Questions about the Spark Learning Hub
  • Spark Learning Hub login issues
  • Technical difficulties and missing documents




* Please note: Live Chat availability times are in AEDT/AEST (Melbourne).

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