Student Support & Contact a Coach Services
From submitting draft assessments to scheduling calls with your Learning Coach to asking questions about your Learning Plan, we aim to get you the support you need to get back on track as soon as possible.
Choose which support service you require to get started.
Book a call for a time that fits you
Speak to your
Learning Coach
Book a Call
Contact Student Support
Get an email response within 2 business days
- Submit a draft assessment
- Questions about your Learning Plan
- Questions about your Case Study
- Questions about tutorial activities
- Request quiz result details
- Contact Student Finance
Start a Live Chat
Instant replies Mon-Fri, 9am-6pm*
- Request access to new units
- Queries about Learning Plan timeframes
- Questions about your Learning Journal
- Questions about the Student Portal
- Student Portal login issues
- Technical difficulties and missing documents
* Please note: Live Chat availability times are in AEST.
If you need to report an error with the website, please log a case through our Website Error Log form.
Frequently asked questions
Coaching Call Bookings
Schedule a call with a Learning Coach for help with course content, study options and general support or mentoring.
Book in a Coaching Call
Role play/Simulation Bookings
Schedule a role play or simulation with an Assessor as part if your assessment task requirements.