BSB50420

Diploma of Leadership and Management (BSB50420) Online

  30-day cooling off period

  Unlimited one-on-one support

  100% flexible online learning

Get your Course Guide

Develop your leadership skills

For those inspired to take charge of teams, set shared goals and strategies, make decisions under pressure, and motivate and challenge others, a Diploma of Leadership and Management (BSB50420) can propel your career. This qualification will equip you with the skills to communicate with influence, drive performance and innovation, and achieve organisational goals.

Our Diploma of Leadership & Management online provides you with the skills you need for effective team management, business relationship management and influential leadership. You’ll strengthen your communication skills, supporting your endeavours to optimise team performance, foster positive working relationships and face one of the biggest challenges that comes with becoming a leader – holding difficult conversations.

In addition to becoming a standout communicator, this management course will equip you with a wide range of essential business skills in budgeting and finance, operational business planning and work health and safety skills to ensure a safe workplace for your colleagues. By completing the online Diploma of Leadership & Management, you’re developing the practical skills you need to be an effective manager and the soft skills you need to become an indispensable leader.

The College for Adult Learning offers flexible online study options with the freedom to study when and where you choose, making our qualifications ideal for busy professionals ready to take charge and excel in their career in leadership and management.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.

Get started today with a 30-day cooling off period* for peace of mind.

 

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real outcomes

  • 96% of our students surveyed said they achieved their study goal – you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 14-16 months
Full-Time: Approx. 12 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $54/wk
Upfront Discount: Only $3695*

Save up to 12.27%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 12 Hand-selected Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Diploma of Leadership & Management, you’ll be able to confidently apply a range of core people management skills and strategies, based on the following 12 accredited units of competency:

CODE PROGRAM
BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBOPS502 Manage business operational plans
BSBLDR601 Lead and manage organisational change
BSBPEF502 Develop and use emotional intelligence
BSBLDR523 Lead and manage effective workplace relationships
BSBPEF501 Manage personal and professional development
BSBTWK502 Manage team effectiveness
BSBCMM412 Lead difficult conversations
BSBLDR522 Manage people performance
BSBFIN501 Manage budgets and financial plans
BSBWHS521 Ensure a safe workplace for a work area

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14-16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

Get ahead in your career

Possible Higher Education pathways for the online Leadership & Management Diploma include:

  • The Graduate Certificate in Leadership Diversity
  • The Graduate Diploma of Strategic Leadership

Entry and study requirements

Study requirements

To be eligible to enrol in our online qualifications, our students are required to:
  • Be 18 years or older at the time of registration.
  • Demonstrate the required level of competency in English language, literacy, and numeracy skills.
The required level of competency in English language, literacy, and numeracy skills for diploma and certificate IV qualifications is ACSF Level 3. You may be required to complete a language, literacy, and numeracy test if English is not your first language, and you do not hold any nationally recognised Australian qualifications. Upon enrolment, you will also be assessed over time by your learning coach for your language, literacy, and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise you of the remedial options open to you. This may involve additional support or withdrawal of enrolment and refund of fees paid. Please refer to the relevant CAL policies and the student handbook for full details of the entry-level requirements’ procedure.  

Technical requirements

You will need regular access to a laptop or desktop computer with the following:
  • An adequate and reliable internet connection.
  • The equivalent of Microsoft Office with word-processing capabilities and spreadsheets.
  • A PDF reader installed.
  • Full permissions to install and access third-party software as required.
You will also need regular access to a laptop, desktop computer, or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:
  • Brightspace D2L – our learning management system (LMS) platform.
  • Zoom – our video call platform.
  • Respondus – our quiz assessment platform.
  • Vimeo –- our video embedding platform.

Credit transfer and recognition of prior learning (RPL)

Get credit for demonstrated skills and knowledge

When enrolling in an accredited VET course, credit transfer and RPL (recognition of prior learning) are two ways you can gain credit for previous formal study and/or previous work experience.

This process may enable you to get unit credits for formal study or competencies you’ve already demonstrated. This may allow you to fast-track your qualification. You can find more information on our credit transfer and recognition of prior learning webpage. Alternatively, contact us to see what you might qualify for.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee*$1495 + $129.41/moUpfront Deposit + 17 Months$3695
52 x Weekly Payments$7952 Weeks$4108
26 x Fortnightly Payments$15852 Weeks$4108
12 x Monthly Payments$33912 Months$4068
78 x Weekly Payments$5478 Weeks$4212
39 x Fortnightly Payments$10878 Weeks$4212
18 x Monthly Payments$23018 Months$4140

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.

**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $129.41 recurring monthly payment debited for the next 17 months, equalling a total payment of $3694.97

- saving you up to 12.27% off the normal payment plan fees.


FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles.
Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

30-day cooling-off period

If you choose to withdraw within our 30-day cooling-off period, you’ll receive a full refund minus the $250 administration fee. This fee covers the costs of enroling (and withdrawing) you in the course. It also compensates the time of any learning coaches or support team members who assisted you during your short time with us.

After this period of time, if you wish to stop payments, you’ll need to provide evidence of hardship as outlined in our refund and cancellation policy and course withdrawal policy.

Frequently asked questions

What is the leadership and management diploma?

The leadership and management diploma is a qualification for professionals seeking to develop their management skills and upskill into more senior management roles within their respective industries. The Diploma of Leadership & Management (BSB50420) is an excellent qualification for professionals pursuing leadership jobs as it teaches skills that are transferable to any industry role. The leadership and management diploma is a Nationally Recognised qualification in Australia and is internationally respected. This management diploma online teaches in-demand skills in managing operational plans, ensuring a safe workplace, managing budgets and more. It also teaches essential soft skills in communicating with influence, developing critical thinking, leading organisational change, managing team effectiveness and other transferable skills.

How long does the diploma of leadership and management take?

The Diploma of Leadership and Management (BSB50420) can take approximately 12 months to complete if studying full-time. The duration of your qualification is also dependent on how many hours you put in each week to study. At CAL, our students are offered a generous 24-month self-paced enrolment period to complete their online leadership qualifications.

Can I study the leadership and management qualification online?

You can study the leadership and management diploma qualification online with the right training provider. Studying online means no compulsory classes and the freedom to study on your terms. Studying a business leadership and management course online is ideal for working professionals who need to fit study around their busy lifestyle. Make your way through the units with clear tutorials, supporting content, as well as regular activities and quizzes to test and strengthen your learning along the way.

What qualification is needed to be a CEO?

Experience and industry knowledge is essential to finding success in a CEO role, however, the right qualification can take you from good manager to great leader. The Diploma of Leadership & Management (BSB50420) is a qualification that is incredibly useful for aspiring or current CEOs to undertake, ensuring their leadership skills are up to date and of high quality. This management qualification teaches the needed technical skills and know-how with a focus on the essential soft skills necessary for a rewarding CEO career path. Undertaking this management diploma is one way to stand out from a competitive job market as a capable and confident business leader.

What are three careers in leadership and management?

The careers you can pursue with a diploma in leadership and management are endless. One career you can pursue with a leadership diploma is the role of team leader within your respective industry. Team leaders have responsibilities over other individuals in the team and provide guidance and leadership to the team. They delegate tasks, manage workloads and help with any issues to ensure the smooth running of a team. Team leaders can expect to earn around $66,000 average annual salary (PayScale).

Office managers are crucial to the successful running of an office. Office managers oversee any office departments, and look after administration software, processes and functions, implementing office procedures, staff needs, and solving any problems that may arise within the office or administrative spheres. Office managers can expect to earn an average annual salary of around $61,000 (PayScale).

General managers are in charge of organisation, planning and managing day-to-day operations and overall departmental functions. General managers in Australia can expect to earn a starting average annual salary of $113,000 (Job Outlook). Becoming a business development manager is another important business management job role you can pursue as a qualified professional, and is more focused on the strategic direction, growth and achievement of the organisation’s long-term goals.

Are leadership and management roles in demand?

Leadership and management roles are in demand within a variety of industries. Post-2020 has determined just how valuable good leadership is, and industries like mining, IT and healthcare need skilled leaders and managers. These three sectors expect to see strong growth and career opportunities throughout the next decade. The strong correlation between good leadership and business success shows just how vital skilled professionals are, and with only 44% of workers believing they have effective workplace leaders (Training.com.au, 2020), the demand will only grow to improve these numbers. Management roles can range from team leader and general management roles to office manager and higher-level strategic management roles, all with a rewarding salary.

Is a diploma in leadership and management worth it? What can I do with a diploma in leadership and management?

Undertaking the leadership diploma is well worth your time given leadership and management skills are highly sought after in any role and any industry. Professionals possessing these management skills are regarded by employers as candidates with more potential for internal management promotions, and for professionals changing careers, a diploma in leadership and management shows employers they have in-demand transferable skills. With a diploma in leadership and management, you can pursue roles such as team leader, general manager or office manager. By completing this leadership management course online, you can continue to work in your current job role whilst upskilling with leadership skills to further your career.

Why study a Diploma of Leadership and Management?

The training undertaken through a Diploma of Leadership & Management (BSB50420) can deepen your existing skill set, fill knowledge gaps, and allow you to further your career prospects. Studying with the College for Adult Learning will help you understand and implement the most effective leadership styles to influence, manage, and challenge your team, and will empower you to excel in the workplace.

How to improve Leadership and Management skills?

Individuals with a natural aptitude for leadership and management can develop their skills and gain a competitive edge through a diploma qualification. Our leadership and management course has been designed to equip students with the skills needed to succeed in high-pressure, fast-paced positions. Under the guidance of experienced industry professionals, our students build their capabilities in communication, critical thinking, business planning, organisational change, and team management.

Do you need leadership training to become a manager?

Leadership is a skill, and can be honed and developed through formal education. For those interested in pursuing a career in management, the most effective way to step into this exciting career path is by undertaking a diploma qualification.

  • 70.4%

    % of managers with at least a Diploma qualification

College for Adult Learning
2.2
Based on 405 reviews
Natasha Savic
Natasha S.
08:52 25 May 26
Studying with CAL was a great experience. I did struggle with motivation and getting back into study but they(the coaches) were there all along. They have so many support options and are really flexible and want you to succeed. Some of the content links - in the learning modules I studied - reference reading material going back many years but still relevant and useful.
Petehr Revson
Petehr R.
01:35 19 May 26
I am currently in the early stages of completing my Double Diploma in Business Operations and Administration Management through the College for Adult Learning, and my experience so far has been extremely positive. The course material is well-structured, engaging, and highly relevant to the workplace.What has stood out most to me is the level of support available from the instructors and support staff. Living with Parkinson’s Disease presents its own daily challenges, and the team at CAL has been genuinely understanding, compassionate, and accommodating of my study needs and requirements. Their professionalism and willingness to assist have made a meaningful difference to my learning experience.I would highly recommend the College for Adult Learning to anyone looking to further their education in a supportive and flexible learning environment.
gardinerkevinpaul
gardinerkevinpaul
02:03 04 May 26
Covered everything that has helped me with all the content, alot of information to read and reference back to. Some modules I found easy based on my role and others I really had to put the extra effort into it, but the content covered that information, I was must impressed by the simulations as it gave me the opportunity to demonstrate my knowledge, and I became better with each simulation. Well planned out course would recommend to my fellow team members. I would like to personally thank Tom Skrzecz for his guidance in my simulation preparation and delivery very helpful and very knowledgeable.
Chris Gaitho
Chris G.
23:32 03 May 26
You get to study at your own pace & there’s a lot of support
Cheoh Kar
Cheoh K.
06:05 25 Apr 26
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Thura Zinsoe
Thura Z.
22:15 10 Apr 26
I am pursuing double diploma program at CAL. Course Materials are awesome. Flexibility in study plan ensures my study-life balace. Teaching and admin staff are just a call away and are very supportive. The knowledge obtained from the industry-oriented materials equips me more confidence with extended skillset for my career goals. I highly recommed to study with CAL.
Kelly Riley
Kelly R.
02:40 09 Apr 26
the college of adult learning have been very supportive. I wasn't sure if I would be able to do this course, the course advisors guided me through step by step and help me pick the right course for me to study. I found it hard to get started as I am 48 yrs old and haven't studied for many years. the student advisors are quick to reply to my emails are very helpful at getting me on the right track. you can also schedule a call from student advisor for what time and day suits you. If you are not very good with computers, they will also help you with this. The student advisors send you weekly updates of how you are tracking, they also set you up with a study plan that will fit into your busy life and help you to complete the diploma in the required time frame. I work full time, 40 hrs weekly. I am studying a double diploma, and I have 3 children. The study plan they have created fits perfectly into my busy life. I recommend college of adult learning to anyone that wants to further their career or change their career path, like me.
Jasmine kingdom
Jasmine K.
23:13 05 Apr 26
Studying at CAL makes learning very simple.. ive only been studying for a short time and am loving it!!!
Tina Spicer
Tina S.
04:07 24 Mar 26
I had no problem with them, easy to work with, and love the support
Barbora Gallagher
Barbora G.
00:21 24 Mar 26
I had a really positive experience studying with the College for Adult Learning. The online content was clear, well-structured and easy to follow, which made it manageable to study alongside work. The assessors were supportive and provided helpful feedback throughout. Overall, a great option for flexible, practical learning.
Ramy Hegazy
Ramy H.
22:43 21 Mar 26
An exceptional experience from start to finish. The level of personal support and genuine care for student success at CAL is truly rare. I felt empowered and guided every step of the way. Highly recommended
Wade Burns
Wade B.
02:57 28 Feb 26
I am currently doing m project management diploma and i am very impressed with the course content and how it has all been set up. the support from the staff and assessors has been amazing, i would definitely recommend CAL for anyone looking to further their careers.
Allan Colley
Allan C.
04:52 26 Feb 26
I found the course to be very good in learning the actual requirements of CERT IV WHS the layout and scenarios of the units helped me to become far more knowledgeable and professional. The staff were incredibly helpful in every step. Sherrice Robinson Has so much knowledge and is a wonderful Trainer to work with .
Pejman Razavi (Pej)
Pejman Razavi (.
00:43 25 Feb 26
I had a great experience with The College for Adults. The course was very informative and well structured, and the team was incredibly helpful, friendly, and supportive throughout. They were always approachable and happy to assist whenever I had questions. I would highly recommend this college to anyone looking to upskill in a supportive learning environment.
K A
K A
00:24 13 Feb 26
I was initially reluctant and cautious about returning to study as an adult learner, but CAL has made the experience genuinely positive. The support provided across multiple platforms has been consistent and accessible, and there is always reliable contact available for questions or clarification. The guidance and responsiveness have made returning to learning much more manageable and encouraging.I highly recommend CAL.
Pedram Setarehsanj
Pedram S.
01:17 11 Feb 26
The course was thoughtfully designed and highly effective, with well-structured assessments that significantly enhanced my learning. Combined with the excellent support and guidance provided by the training team, it created a truly engaging and memorable experience for me.Thank you.
meenakshi singh
meenakshi S.
00:16 10 Feb 26
I had a very positive learning experience completing the Double Diploma of Compliance and Business Management with CAL. The course content was well-structured, relevant, and practical, making it easy to apply learning to real workplace scenarios. The trainers were highly knowledgeable, supportive, and always approachable, providing clear guidance and timely feedback throughout the course. The learning management system was user-friendly, and the overall processes were smooth and well organised. The resources provided were comprehensive and up to date, which greatly supported my learning. I would highly recommend CAL for their quality education and strong learner support.
william Towler
william T.
00:00 09 Feb 26
The college has been great in both the support it provides and the content of the study.
Juliana Agudelo
Juliana A.
04:17 05 Feb 26
I've been doing the Diploma in WHS and I find it very thorough, easy to follow and understand. The assessor is very knowledgeable and fair, easy to talk to. The school offers easy payments and you can do your course at your own pace. I'm very please with the product and the service. Highly recommend!
Brenton Scaddan-Blair
Brenton S.
12:15 03 Feb 26
Tracy was incredibly helpful and really took the time to understand my situation and my goals. She made choosing the right course so much easier for me and left me feeling confident in my course decision. I’d highly recommend CAL for your future studies!
MARTIN ASARE
MARTIN A.
01:37 30 Jan 26
CAL is an excellent learning platform for career development. The Certificate IV in Work Health and Safety is designed to help students gain professional experience through simulation videos and interactive learning sessions.
Anita L'Huillier
Anita L.
22:51 29 Jan 26
When I first started my Cert. IV, I felt so overwhelmed with my first learning pack. By participating in initial zoom calls to support new students and reaching out and having scheduled calls from coaches to support me - I quickly found that I was not alone, not the only mature aged student that was terrified and that there was not judgement only support to help me succeed and that I had access to whatever support I needed, I just had to reach out. Building relationships with coaches and allowing them to help me has seen me successful in completing learning packs. I would recommend anyone study with CAL - Your limitations are only placed on yourself by you. The Centre for Adult Learning and the coaches all want to see you succeed. You too can be on that path.
jayden gill
jayden G.
02:07 23 Jan 26
I completed the Cert IV in WHS through CAL. I found the assessor’s and coaches to be extremely helpful in completing assessments, with the ability to book coaching calls on Zoom when help was required, including some weekend availability to fit study around my work schedule. I also enjoy the assessment call booking system that is used as it allowed me to book assessment simulation Zoom Calls ahead of time, creating a deadline for myself to complete assignments which helped me complete the certificate much quicker than expected. The assessor’s provide helpful feedback on assignments and are very transparent if something needs to be revised. The course has difficult aspects, however I believe it is possible for anyone to complete if they are determined, especially with the help of assessors. All the information needed to complete assignments is easily accessed through the modules, with a small portion of internet research needed to complete assignments. I absolutely recommend completing study through CAL, and I will be sure to go through CAL again should I choose to complete another certificate/diploma.
Jayden Balm
Jayden B.
02:04 23 Jan 26
Great teachers, great material, great experience.
Jeffrey Fortuna Hamid
Jeffrey Fortuna H.
10:17 19 Jan 26
Studying Double Diploma in Quality Audit + Business (Compliance) with CAL and it has been one of the best decisions I've made. If you are busy with work and life commitments, CAL is the best place for you if you are looking to study. It caters for busy people in mind. Support is readily available for you, whenever you need it. I highly recommend CAL to anyone who wants to take the next step in their career.
Sisi Ratnayake
Sisi R.
01:20 19 Jan 26
I am happy to share that I have made a right choice for choosing CAL for studying my Certificate IV in project support course. The coaches are very helpful. Specially I want to thank my coaches Nasser Babee & Tom Skrzecz for guiding me throughout the course. Without their support, its not an easy task to complete my course .Thank You
Palka Patel
Palka P.
14:15 15 Jan 26
I spoke to Tracey from the student support team, and she was very supportive and positive throughout our interaction. She also very patiently detailed all my options in order for me to complete my courses. Truly thankful for the support I was provided!
Mario Bentley
Mario B.
22:19 11 Jan 26
Words cannot express the feeling of acceptance, and encouragement I have received from College of Adult Learning!After 30 years is sought to study again! Pursuing a new career path and preparing for it seemed daunting and discouraging until I found CAL.Staff and Student faculty are so great with us newbies.I highly recommend their services.
Sharare Qate
Sharare Q.
04:10 15 Dec 25
At the beginning of this journey, I felt too much fear but after passing 3 months studying, I see myself in a new field of job & too much understanding about this field. Thank you Team🙏😊
Dephney Evore
Dephney E.
02:14 15 Dec 25
I love that the lessons were easy to comprehend and if we needed help we could reach out to the coaches for help if needed and the fact that it’s self paced made it easier for me to fit it to my schedule.
Lisa Feeney
Lisa F.
00:06 10 Dec 25
I’ve had a great experience with The College for Adult Learning so far. One of the biggest advantages is that it’s fully self-paced and you can work through the coursework on a schedule that fits your life. Whether you want to move quickly or take your time, the flexibility makes it easy to balance studies with work and other commitments.The student support team and learning coaches have been incredibly helpful. It really feels like you have a team behind you, even though the course is online.I also appreciate the variety in the learner assessments. Instead of relying on just written assignments, the program includes video role plays and simulations with the coaches as well. This mix allows you to demonstrate your skills in different, practical ways and makes the overall learning experience much more engaging.Overall, I’d highly recommend The College for Adult Learning to anyone looking for a flexible and supportive learning environment.
Babbel
Babbel
09:25 06 Dec 25
I definitely recommend whoever wants to get a degree in leadership and management. People here really check on you very often, and help you with all your questions. I feel like i am gaining a lot of knowledge and becoming stronger in my field of business.
Angela Aerth
Angela A.
08:50 26 Nov 25
I completed Diploma of Work Health and Safety with CAL. It was a very thorough and interesting course, which has given me high levels of confidence and comprehensive knowledge on the topic. I enjoyed the variety of activities and assessments throughout the course and the opportunities to build on learning with practical applications and real world examples.Staff were fantastic and the support available at all times was excellent. Students can access unlimited mentoring and support calls and in the early weeks of the course I took full advantage of this opportunity. The assessment process is multi-layered and helps build the progression of knowledge and understanding with clear feedback and guidance throughout.
Paula Hajek
Paula H.
08:57 03 Nov 25
The College for Adult Learners is a fantastic place to study. The staff are exceptionally supportive and understanding, providing guidance and encouragement every step of the way. They truly care about their students’ success and go above and beyond to make learning flexible, accessible, and rewarding for adult learners. Highly recommend this college for training.
Ben Elliot
Ben E.
05:51 29 Oct 25
Extremely happy with CAL, from enrolment it has been quite simple process with easy to follow online instructions and a support team that is willing to resolve any concern or issues encountered promptly. Learning materials are current, practical and provide good learning outcomes relevant to the assessment tasks. Would be happy to use CAL for further training.
Dean Hepburn
Dean H.
05:18 28 Oct 25
Even before signing up for my certificate 4 in project management at CAL I found the information online and support staff to be very helpful, open, and available to answer all of my questions. Since my enrolment, Tracey and the support team have been very helpful in getting me (and keeping me) on the right track. Thank you team and I recommend this to anyone looking at expanding their knowledge whilst keeping a work/life balance.
rony iype
rony I.
04:59 21 Oct 25
The CAL Institute is a friendly and welcoming place to learn. The staff are supportive, the learning environment is great, and they respond quickly to any questions or concerns. Highly recommended!
Rachelle Dessent
Rachelle D.
02:45 20 Oct 25
Studying my Double Diploma in Logistics and Leadership Management with CAL has been one of the best decisions I've made for my career. The platform is easy to use, well-structured and designed with busy adults in mind - perfect for balancing study with work and life commitments.The support from the CAL team has been excellent, and the course content is practical, relevant and directly applicable to my needs. I really appreciate being able to learn 100% online, at my own pace while still feeling supported every step of the way.It feels great to be investing in myself and my future through such a professional and flexible program. Highly recommend CAL to anyone wanting to build their skills and take the next step in their career!
Donna Maisey
Donna M.
22:09 29 Sep 25
I did Cert IV in WHS it was great and the tutors and support were amazing.
Bradley White
Bradley W.
01:29 22 Sep 25
Excellent course content, comprehensive and well thought out material. Assistance with planning your time to meet the goals you want to achieve, includes reports on contact hours with the learning system keeping you on track.Have been very impressed.
Moana Murray
Moana M.
00:46 10 Sep 25
I have just enrolled with CAL. Studying a Double Diploma in Project Management (specialising in Construction) + Leadership & Management. I am so grateful to have found CAL. Affordable, no fuss enrolment. I love how easy it is to learn on the go. I use my phone and tablet alot in the go that is so very helpful. The hub is great easy to navigate and the support is Great. Thank you CAL.
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Course Outcomes

Real Outcomes

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

Real outcomes are part of our ongoing work to support you as you take the next step in your career. Our team, assessments, and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

Nationally Recognised Training

Get a nationally recognised and respected qualification
You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning in real-world situations and gain real, job-ready skills.
  • Awarded by the Australian Government, this qualification is recognised and respected nationally.
  • Self-paced online course with 24/7 access.
  • Unlimited study support – you may be studying from home, but you’ll never be alone.
  • One-on-one coaching with industry professionals.
  • 24-month enrolment so you’re not rushed.
  • A 30-day cooling off period for peace of mind.
  • Designed in consultation with industry experts to give you the skills necessary to thrive.
  • Practical applications and assessments based on workplace evidence.
  • The skills taught within the course have been structured to give you superior flexibility when applying them in the workplace.

Career opportunities

Invest in your career with a qualification

Graduates of a Diploma of Leadership & Management (BSB50420) may find career opportunities in a range of industries. Previous students have successfully forged careers in the following roles:

Business Manager – A business manager develops, implements and oversees business operations across departments. Business managers can also take on a host of business responsibilities including budget analysis, recruitment and training, and financial planning.

Team Leader – A team leader oversees the progress of a group of individuals within a business, with the goal of improving productivity. A team leader will take charge of implementing and tracking tasks and projects within a team and handle supervisor and delegation responsibilities. 

Services Manager – A Services Manager establishes relationships with clientele and handle many of the customer service responsibilities, like handling disputes. They may also be in charge of evaluating performance of team members.

In-Demand skills for a General Manager

Essential skills for the modern manager

The Diploma of Leadership & Management (BSB50420) equips students with the necessary skills to forge a career in management. Students of this course will learn how to manage team effectiveness, budgets and financial plans, and develop business operational plans. They will also hone their interpersonal skills in conflict resolution, effective communication, critical thinking, and professional relationship building.

At CAL, we aim to equip students will the skills they need to excel at modern leadership, including:

  • Confidence and leadership skills to support, lead and inspire your team
  • Drive for innovation to help your team’s performance meet targets
  • Communication and interpersonal skills to effectively communicate with and motivate your team
  • Empathy and emotional intelligence skills to nurture relationships with stakeholders
  • Organisation and prioritisation to efficiently carry out duties
  • Performance management know-how to get the best output from teams

Team Leader
$72,000
General Manager
$118,000
Office Manager
$67,000

  • 93%

    of our students surveyed would recommend our courses

  • 96%

    of our students surveyed achieved their primary study goal

  • 90%

    of our students surveyed rated the coaching they received as excellent

Upgrade your qualification

By carefully selecting and integrating units across qualifications, we've crafted a suite of unique double diploma courses designed to deliver the skills that you need.
Upgrade to the Double Diploma with

Diploma of Business (Leadership) (BSB50120)

Develop your business leadership and people management skills to open up senior management positions in any industry.

Double Diploma of Business (Leadership) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 1 additional unit to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business Operations (BSB50120)

Develop your leadership and business operations skills to open up senior management positions in any industry.

Double Diploma of Business (Operations) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 1 additional unit to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Human Resource Management (BSB50320)

Develop strategic leadership and future-focused HR skills to move into senior and specialist HR management roles.

Double Diploma of Human Resource Management (BSB50320) + Leadership & Management (BSB50420)

UNITS
Only 5 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $5195*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $4195* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Project Management (BSB50820)

Develop your critical thinking skills and become a Senior Operations Project Manager with project planning and business operations skills with a Double Diploma in Project Management and Leadership & Management.

Double Diploma of Project Management (BSB50820) + Leadership & Management (BSB50420)

UNITS
Only 6 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Logistics (TLI50219)

Develop your logistics and people management skills to move into strategic supply chain management positions.

Double Diploma of Logistics (TLI50219) + Leadership & Management (BSB50420)

UNITS
Only 3 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4495*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3495* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Practice Management (HLT57715)

Develop your practice management and leadership skills to open up senior management positions within a healthcare practice of any size.

Double Diploma of Practice Management (HLT57715) + Leadership & Management (BSB50420)

UNITS
Only 4 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $5695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $4695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business (Organisational Development) (BSB50120)

Develop your organisational development, change management and leadership skills to open up senior management and executive positions in any industry.

Double Business (Organisational Development) (BSB50120) + Diploma of Leadership & Management (BSB50420)

UNITS
Only 2 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business (Procurement) (BSB50120)

Develop your logistics and people management skills to move into strategic supply chain management positions.

Double Diploma of Business (Procurement) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 3 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business (Leadership) (BSB50120)

Develop your business leadership and people management skills to open up senior management positions in any industry.

Double Diploma of Business (Leadership) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 1 additional unit to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business Operations (BSB50120)

Develop your leadership and business operations skills to open up senior management positions in any industry.

Double Diploma of Business (Operations) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 1 additional unit to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Human Resource Management (BSB50320)

Develop strategic leadership and future-focused HR skills to move into senior and specialist HR management roles.

Double Diploma of Human Resource Management (BSB50320) + Leadership & Management (BSB50420)

UNITS
Only 5 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $5195*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $4195* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Project Management (BSB50820)

Develop your critical thinking skills and become a Senior Operations Project Manager with project planning and business operations skills with a Double Diploma in Project Management and Leadership & Management.

Double Diploma of Project Management (BSB50820) + Leadership & Management (BSB50420)

UNITS
Only 6 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Logistics (TLI50219)

Develop your logistics and people management skills to move into strategic supply chain management positions.

Double Diploma of Logistics (TLI50219) + Leadership & Management (BSB50420)

UNITS
Only 3 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4495*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3495* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Practice Management (HLT57715)

Develop your practice management and leadership skills to open up senior management positions within a healthcare practice of any size.

Double Diploma of Practice Management (HLT57715) + Leadership & Management (BSB50420)

UNITS
Only 4 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $5695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $4695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business (Organisational Development) (BSB50120)

Develop your organisational development, change management and leadership skills to open up senior management and executive positions in any industry.

Double Business (Organisational Development) (BSB50120) + Diploma of Leadership & Management (BSB50420)

UNITS
Only 2 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now
Upgrade to the Double Diploma with

Diploma of Business (Procurement) (BSB50120)

Develop your logistics and people management skills to move into strategic supply chain management positions.

Double Diploma of Business (Procurement) (BSB50120) + Leadership & Management (BSB50420)

UNITS
Only 3 additional units to upgrade
PAYMENT OPTIONS
Upfront Deposit Discount only $4695*
Flexible plans available.
LIMITED TIME ONLY Upgrade to a Double Diploma and pay only $3695* Enquire now
Enquire now

We've upskilled professionals across Australia and internationally

Enquire now

Enquire now and get your FREE Course Guide

I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
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