Student Documents
Student Handbook
This Student Handbook contains important information about The College for Adult Learning including the services we provide and the responsibilities of both students and staff. It also contains information about relevant policies and procedures
Download Student handbookForms
General Feedback Form
If you’d like to leave general feedback about any aspect of your studies or experiences with CAL, please follow the link below. You can elect to remain anonymous when giving feedback.
Submit feedbackComplaints Form
The College for Adult Learning approaches complaints as an opportunity to improve services and communication. Accordingly, all complaints will be dealt with in a responsive, timely manner that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation.
View our Complaints Policy here
Submit a ComplaintRequest Access to Training Records
To ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation
Request Access to Training RecordsAppeal an Assessment
A formal appeal should only be lodged after you have discussed your concerns with your assessor and given them time to review your evidence. Depending on the circumstances, your assessor may take the opportunity to invite another assessor to re-assess your work.
Appeal an AssessmentLanguage, Literacy and Numeracy Test
The purpose of this tool is to check your readiness for study and to help us understand student skill levels, determine student support needs, and set up our students to succeed. An LLN test may be required as part of our entry requirements.
View our Student Handbook Here
Access the LLN TestApproval for Third-Party Reporter Form
In order to use your own workplace for your unit assessment task/s, you will need to nominate a supervisor. Once completed, send the form to your coach/assessor for endorsement.
Download Approval for Third-Party Reporter FormPolicies and Procedures
Language, Literacy and Numeracy Policy
Unique Student Identifier Policy
Outlines the objective of the Unique Student Identifier (USI) and ensures that The College for Adult Learning meets the requirements of the Student Identifier Act 2014 and the VET Regulator
DownloadAssessment Appeals Policy
To ensure that The College for Adult Learning manages requests for review of a decision, including assessment decisions, made by The College for Adult Learning.
DownloadComplaints Policy
To ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation
DownloadConfirming Student Identity Policy
In order to ensure privacy laws are adhered to, and student confidentiality is maintained, CAL confirms student identity prior to discussing/confirming anything related to a student or making any changes to a student’s record.
DownloadDeferral Policy
A student’s enrolment and/or payments can be deferred under certain circumstances. This policy outlines the rights of all CAL students to defer their studies and payments.
DownloadIssuing AQF Qualifications Policy
To ensure all students who undertake a program of study with CAL are issued the correct certification in a timely manner and in accordance with the requirements of the Training Package and VET Quality Framework.
DownloadLanguage, Literacy and Numeracy Policy
and Procedure
Outlines The College for Adult Learning’s practice to identify and assist Vocational Education and Training students who have Language, Literacy and Numeracy issues.
DownloadReasonable Adjustment Policy and Procedure
Outlines The College for Adult Learning’s approach to the disability standards of education.
DownloadRecognition of Prior Learning Policy
To Ensure that The College for Adult Learning accepts and provides credit to participants for Units of Competency and/or Modules where these are evidenced by other RTOs or authenticated VET Transcript
DownloadRecords Management Policy
To ensure that The College for Adult Learning maintains records in a manner that ensures their accuracy and integrity.
DownloadStudent Conduct Policy and Procedure
To ensure that the study and the physical and virtual work environment at The College for Adult Learning is conducive to productive learning through specifying guidelines for appropriate conduct.
DownloadStudent Selection and Enrolment Policy and Procedure
Outlines the organisation framework and general principles for the selection and enrolment of all students of The College for Adult Learning.
DownloadPrivacy Policy
This policy details how The College for Adult Learning complies with all relevant Privacy legislation.
DownloadPlagiarism Policy
This policy seeks to encourage ethical conduct and to inform staff and students about CAL’s standards of academic conduct.
DownloadAccess and Equity Policy
This policy is used to integrate access and equity principles into all training and assessment activities The College for Adult Learning conducts or is conducted on its behalf.
DownloadAssessment Fast Track Policy
If a student possesses a good deal of prior knowledge but is not in a position to undertake assessment via RPL, CAL may offer reasonable adjustment in the form of fast-tracking the content and assessment process.
DownloadCourse Extension Policy
The purpose of this policy is to provide fair and reasonable guidelines for granting extensions of study to students undertaking studies with CAL.
DownloadCourse Transfer Policy
The purpose of this policy is to provide reasonable opportunities for students to reorient their study program after enrolling with CAL. The policy ensures that course transfers are carried out in a timely manner bearing in mind the best interest of the student.
DownloadCourse Withdrawal Policy
This policy is to support the fair assessment and processing of formal withdrawal from studies with College for Adult Learning (CAL).
DownloadRefund and Cancellation Policy
The purpose of this policy is to implement a structured approach for students who need to withdraw from the course and cease payments or, request refunds, due to hardship.
DownloadTransition to New Training Products Policy
The purpose of this policy is to ensure CAL delivers the most current qualification and learners are transferred into replacement training products, where a training product on its scope of registration is superseded.
DownloadIssuing ILP Policy
The College for Adult Learning (CAL) supports students learning by issuing each student with an Individual Learning Plan (ILP) as a guide to study progression.
DownloadCAL Study Group Code of Conduct
The College for Adult Learning (CAL) wants to promote a friendly, informative and enjoyable online experience for members of student study networking groups.
DownloadAssessment Policy
This policy was established to support the Australian Skills Quality Authority (ASQA) standards for Registered Training Organisations (RTOs) 2015.
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