This Student Handbook contains important information about The College for Adult Learning including the services we provide and the responsibilities of both students and staff. It also contains information about relevant policies and procedures
Download Student handbookThe College for Adult Learning approaches complaints as an opportunity to improve services and communication. Accordingly, all complaints will be dealt with in a responsive, timely manner that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation.
View our Complaints Policy here
Submit a ComplaintTo ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation
Request Access to Training RecordsA formal appeal should only be lodged after you have discussed your concerns with your assessor and given them time to review your evidence. Depending on the circumstances, your assessor may take the opportunity to invite another assessor to re-assess your work.
Appeal an AssessmentThe purpose of this tool is to check your readiness for study and to help us understand student skill levels, determine student support needs, and set up our students to succeed. An LLN test may be required as part of our entry requirements.
View our Student Handbook Here
Access the LLN TestOutlines the objective of the Unique Student Identifier (USI) and ensures that The College for Adult Learning meets the requirements of the Student Identifier Act 2014 and the VET Regulator
DownloadTo ensure that The College for Adult Learning manages requests for review of a decision, including assessment decisions, made by The College for Adult Learning.
DownloadTo ensure that complaints are dealt with in a responsive, timely manner, that recognises the rights and responsibilities of individuals and recorded in line with appropriate legislation
DownloadIn order to ensure privacy laws are adhered to, and student confidentiality is maintained, CAL confirms student identity prior to discussing/confirming anything related to a student or making any changes to a student’s record.
DownloadA student’s enrolment and/or payments can be deferred under certain circumstances. This policy outlines the rights of all CAL students to defer their studies and payments.
DownloadTo ensure all students who undertake a program of study with CAL are issued the correct certification in a timely manner and in accordance with the requirements of the Training Package and VET Quality Framework.
DownloadOutlines The College for Adult Learning’s practice to identify and assist Vocational Education and Training students who have Language, Literacy and Numeracy issues.
DownloadOutlines The College for Adult Learning’s approach to the disability standards of education.
DownloadTo Ensure that The College for Adult Learning accepts and provides credit to participants for Units of Competency and/or Modules where these are evidenced by other RTOs or authenticated VET Transcript
DownloadTo ensure that The College for Adult Learning maintains records in a manner that ensures their accuracy and integrity.
DownloadTo ensure that the study and the physical and virtual work environment at The College for Adult Learning is conducive to productive learning through specifying guidelines for appropriate conduct.
DownloadOutlines the organisation framework and general principles for the selection and enrolment of all students of The College for Adult Learning.
DownloadThis policy details how The College for Adult Learning complies with all relevant Privacy legislation.
DownloadThis policy seeks to encourage ethical conduct and to inform staff and students about CAL’s standards of academic conduct.
DownloadThis policy is used to integrate access and equity principles into all training and assessment activities The College for Adult Learning conducts or is conducted on its behalf.
DownloadIf a student possesses a good deal of prior knowledge but is not in a position to undertake assessment via RPL, CAL may offer reasonable adjustment in the form of fast-tracking the content and assessment process.
DownloadThis policy was established to support the Australian Skills Quality Authority (ASQA) standards for Registered Training Organisations (RTOs) 2015.
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