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HLT57715

Diploma of Practice Management (HLT57715) Online

  30-Day Risk Free Guarantee

  One-on-one Expert Tutor Support

  100% Flexible Online Learning

Begin managing medical practices

The healthcare sector needs great Practice Managers to build and lead teams, effectively driving improvements and stepping up to be a key decision maker – all while maintaining patient satisfaction and outcomes and delivering excellence in healthcare. The Diploma of Practice Management will equip you with skills in leadership, compliance, planning and human resources. This qualification is relevant to those in medical practices, dentistry, chiropractors, rehabilitation, and aged care, just to name a few.

Conveniently study at your own pace, with a generous 24-month enrolment period and no scheduled tutorials to attend.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.

Get started today and try us out risk-free for 30 days*.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 16-18 months
Full-Time: Approx. 12 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $57/wk
Upfront Discount: Only $3995*

Save up to 10.1%** when you pay a $1495 upfront deposit

UNITS

Core: 15 Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your Diploma of Practice Management, you’ll be able to confidently apply a range of core people management skills and strategies, based on the following accredited units of competency:

There are 15 required units of competency.

Manage Healthcare Practice Systems
CODE PROGRAM
HLTADM004 Manage Health Billing and Accounting System
BSBINM501 Manage an Information or Knowledge Management System
Manage Safety Policies for Healthcare Practices
CODE PROGRAM
CHCLEG003 Manage Legal and Ethical Compliance
HLTWHS004 Manage Work Health and Safety
HLTINF003 Implement and Monitor Infection Prevention Control Policies and Procedures
Manage Operational Aspects of a Practice
CODE PROGRAM
BSBMGT517 Manage Operational Plan
BSBFIM501 Manage Budgets and Financial Plans
BSBSUS501 Develop Workplace Policy and Procedures for Sustainability
BSBRSK501 Manage Risk
Manage and Promote Staff Performance
CODE PROGRAM
BSBWOR502 Lead and Manage Team Effectiveness
BSBMGT502 Manage People Performance
BSBWRK510 Manage Employee Relations
Manage Appropriate Communication and Service
CODE PROGRAM
BSBCUS501 Manage Quality Customer Service
CHCDIV001 Work with Diverse People
BSBMED301 Interpret and Apply Medical Terminology Appropriately

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 16-18 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study Pathways

Get ahead in your career

With a strong foundation in administration and managerial skills, the most common career advancement path for Practice Managers is the role of Business Manager, attracting salaries of up to $130,828 and leading into higher managerial and executive roles within the business.*

Entry & Study Requirements

There are no formal prerequisite study requirements.

In order to succeed in our online qualifications, our students are required to:

  • Be 18 years or older at the time of registration
  • Demonstrate the required level of competency in English language, literacy and numeracy skills

The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3.

To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.

Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.

While there is no formal prerequisite study required to enter this qualification, it is beneficial for students to have some relevant industry experience to assist with the learning application required for this course. This may have been obtained through formal and/or informal training, work experience and life experience.

Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical Requirements

You will need regular access to a laptop, desktop computer or another device with the following:

  • An adequate and reliable internet connection
  • At least the equivalent of Microsoft Office, with word-processing capabilities and spreadsheets (eg: Google Docs, iWork, etc)
  • A PDF Reader installed
Recognition of Prior Learning

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees & Payment Options
  • 64.6%

    % of managers with at least a Diploma qualification

The wealth of knowledge Michael had was fantastic. I feel I will be supported throughout the program.

Michael Van Langenberg

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

Inspiring that I’m on the right track. This course will benefit me personally and my organization overall.

Dawn Penney

Very practical and useful information that is directly related to the workplace.

Angela Henderson

As the course has progressed it has really increased my knowledge and improved my confidence in the workplace!

Sarah West

In an interview, the panel were interested in my history of people management and delivering high quality customer service. They noted that my formal study in this area reflected my suitability for this position.

Jenny Culver

Course Outcomes

Nationally Accredited Qualification

Get a nationally recognised and respected qualification

Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in practice management.

You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning into real world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Diploma is recognised and respected nationally so there’s nothing left standing in your road to success.

  • The diploma course is designed by MBA experienced facilitators with undergraduate and post graduate qualifications in Practice Management, Business Management and Education.
  • Practical applications and assessments based on workplace evidence.
  • A wide range of electives that have been designed in consultation with healthcare practice professionals to be relevant to real workplace needs.
  • A qualification you can trust.

Career Opportunities

Invest in your career with a qualification

Investing in yourself is the greatest investment you can make. Practice management as a profession is evolving to allow for and encourage a strategic and innovative mindset to drive growth in practices. The key to a higher paying, respected position is a recognised qualification like the Diploma of Practice Management.

  • Median salary of $70,050 for mid-career Practice Managers *
  • Reported salaries of around $91,414 for experienced Practice Managers *
  • Practice Managers with a Diploma-level qualification have an average salary that’s 4.84% higher than those without *
  • The Health sector has the highest projected employment growth rate of any sector through to 2020 *
  • Strong recent job growth over the last 5 years of 81% *

In-Demand Skills for a Practice Manager

Essential Skills for the Modern Practice Manager

This course will challenge you, make you think and take you beyond the old fashioned paradigm of Practice Management being about accounts and admin management. You will enter into the new, exciting and stimulating world of the modern healthcare professional and gain the know-how to lead your practice toward a brighter future.

Essential skills for the modern Practice Manager

  • Strategic planning skills to lead the practice forward
  • Drive for innovation to help the practice evolve to meet the needs of the public
  • Confidence and leadership skills to support and lead your team
  • Communication and interpersonal skills to effectively communicate with a diverse range of people with different backgrounds and values
  • Empathy and exceptional customer service skills to nurture relationships with patients and visitors
  • Financial and account management knowledge to effectively budget and understand billing systems
  • Organisation and prioritisation to efficiently carry out duties
  • Flexibility to adapt to a changeable environment

This course aims to hone your skills and help shape you to become a competent, confident and qualified Practice Manager.

Senior Medical Receptionist / Supervisor
$58,000
Practice Manager
$89,000
Business Manager
$78,000


30-Day Risk Free Guarantee
Terms & Conditions apply


One-on-one Expert Tutor Support


100% Flexible Online Learning