HLT57715
Diploma of Practice Management (HLT57715) Online
30-Day Risk Free Guarantee
One-on-one Expert Tutor Support
100% Flexible Online Learning
Begin managing medical practices
The healthcare sector needs great Practice Managers to build and lead teams, effectively driving improvements and stepping up to be a key decision maker – all while maintaining patient satisfaction and outcomes and delivering excellence in healthcare. The Diploma of Practice Management will equip you with skills in leadership, compliance, planning and human resources. This qualification is relevant to those in medical practices, dentistry, chiropractors, rehabilitation, and aged care, just to name a few.
Conveniently study at your own pace, with a generous 24-month enrolment period and no scheduled tutorials to attend.
Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.
Get started today and try us out risk-free for 30 days*.
- 100% online, self-paced study,
- Study for how long you want, when you want,
- Fit your study time around your lifestyle – not the other way around,
- No need to attend scheduled classes or tutorials,
- No strict or unreasonable deadlines to meet,
- Payment plans that can be tailored to your budget,
- Generous 24-month enrolment period, with free course extension and deferral options.
TIMEFRAME
Part-Time: Approx. 16-18 months
Full-Time: Approx. 12 months
Generous 24-month enrolment period
PAYMENT OPTIONS
Flexible Plans: Starting from just $57/wk
Upfront Discount: Only $3995*
Save up to 10.1%** when you pay a $1495 upfront deposit
UNITS
Core: 15 Units
Content created in partnership with industry leaders
Course Details
Units
Get job-ready with industry relevant units designed to help you succeed
As a result of completing your Diploma of Practice Management, you’ll be able to confidently apply a range of core people management skills and strategies, based on the following accredited units of competency:
There are 15 required units of competency.
| Manage Healthcare Practice Systems | |
|---|---|
| CODE | PROGRAM |
| HLTADM004 | Manage Health Billing and Accounting System |
| BSBINM501 | Manage an Information or Knowledge Management System |
| Manage Safety Policies for Healthcare Practices | |
| CODE | PROGRAM |
| CHCLEG003 | Manage Legal and Ethical Compliance |
| HLTWHS004 | Manage Work Health and Safety |
| HLTINF003 | Implement and Monitor Infection Prevention Control Policies and Procedures |
| Manage Operational Aspects of a Practice | |
| CODE | PROGRAM |
| BSBMGT517 | Manage Operational Plan |
| BSBFIM501 | Manage Budgets and Financial Plans |
| BSBSUS501 | Develop Workplace Policy and Procedures for Sustainability |
| BSBRSK501 | Manage Risk |
| Manage and Promote Staff Performance | |
| CODE | PROGRAM |
| BSBWOR502 | Lead and Manage Team Effectiveness |
| BSBMGT502 | Manage People Performance |
| BSBWRK510 | Manage Employee Relations |
| Manage Appropriate Communication and Service | |
| CODE | PROGRAM |
| BSBCUS501 | Manage Quality Customer Service |
| CHCDIV001 | Work with Diverse People |
| BSBMED301 | Interpret and Apply Medical Terminology Appropriately |
Duration
Our courses are 100% online and are self-paced.
This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 16-18 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.
We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.
- Complete the course your way – at your own time, pace and convenience
- You win from the start with no classes, no rush hour dash or parking hassles
- Tutorials are easily navigated and the order can be adapted to your priorities
- Unit quizzes serve to demonstrate knowledge obtained
- You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
- Learning occurs on the job and you can apply your knowledge while you study for immediate results
Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.
Study Pathways
Get ahead in your career
With a strong foundation in administration and managerial skills, the most common career advancement path for Practice Managers is the role of Business Manager, attracting salaries of up to $130,828 and leading into higher managerial and executive roles within the business.*
Entry & Study Requirements
There are no formal prerequisite study requirements.
In order to succeed in our online qualifications, our students are required to:
- Be 18 years or older at the time of registration
- Demonstrate the required level of competency in English language, literacy and numeracy skills
The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3.
To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.
Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.
While there is no formal prerequisite study required to enter this qualification, it is beneficial for students to have some relevant industry experience to assist with the learning application required for this course. This may have been obtained through formal and/or informal training, work experience and life experience.
Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.
Technical Requirements
You will need regular access to a laptop, desktop computer or another device with the following:
- An adequate and reliable internet connection
- At least the equivalent of Microsoft Office, with word-processing capabilities and spreadsheets (eg: Google Docs, iWork, etc)
- A PDF Reader installed
Recognition of Prior Learning
Get credit for demonstrated skills and knowledge
If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.
Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Tom R.
07:47 06 Mar 20
Completed a double Diploma through this CAL and I would highly recommend this training institution to anyone. The assessors were friendly and provided valuable feedback. Help was available where needed and all the course materials were clear and concise.
Jodie A.
01:00 04 Mar 20
I have been completing the Double Diploma in Business Managment and Business Leadership part-time for two years. The College for Adult Learning staff have been very supportive and encouraging. I found each member of staff to be kind, well spoken, polite and very helpful. They are quick to respond to queries. The trainers/assessors make you feel comfortable during the assessment process. The college regularly check in with students which is another great aspect. I have throughly enjoyed working through my studies with The College for Adult Learning and the staff. I recently completed another course with another RTO and have found I have enjoyed the college more so I have been looking at what I can do next with them. I highly recommend the College for Adult Learning.
Bernadette K.
01:59 19 Dec 19
CAL's approach to their assessments is quite different to what I am use to; however, I have found it enjoyable and the information is memorable. Amazing customer service.
Lara D.
23:44 29 Aug 19
Whether you are wanting to learn something new or develop your skills for the workplace, I highly recommend College for Adult Learning! I recently completed my Double Diploma in Practice Management and Business Administration in 18 months while working full time. Working in a medical practice, this course allowed me to further develop my skills as a Practice Manager and implement several of the policies and procedures, as well as other business documents created throughout the course; the Risk Management Plan came in extra handy for accreditation! All of their coaches and staff are wonderful! They are very supportive and sincerely want you to succeed! Their student portal was easy to navigate through and the course content was well structured and thorough. Although their courses are designed to be flexible and allow you to study at your own pace, I highly recommend setting aside an hour or two everyday to stay motivated and keep the momentum going! Overall, this was a great and valuable experience! I especially wanted to extended a big big thank you to my coach Meagan! Your continuous support definitely helped me throughout my learning journey! Keep up the great work CAL!
Alex N.
01:45 18 Jul 19
Well structured units with presentations well designed to help you remember. The whole team were amazing throughout the duration of my course. I felt I got very high quality service for a fraction of the price compared to other colleges.
Mark M.
01:20 16 Jul 19
Fully enjoyed the course. Some very helpful documents which will aid me in my role as a project manager. Would recommend the course to everyone thinking of completing it.
stephanie L.
11:26 17 Jun 19
At CAL you can study at your own pace. You have multiple ways of learning, videos( with transcripts), activities, sessions with your coaches, etc. Personally I'm learning a lot and the best part is that I can do it on my own time. Thanks CAL and particularly thanks to my coach Meagan R, who is guiding me through my learning journey.
Cashay L.
04:35 14 Jun 19
College for Adult Learning is a great option of study for people working, busy parents or just very busy people in general. Their study options are flexible and the timing you are given is great. I completed my Double Diploma in Construction Management and Project Management in just over 18 months while working full time, fitting study time into afternoons and listening to the tutorials while driving. It was a bit of a squeeze but much easier to do than other study I have done. The staff are great and their coach and support staff are really great too. I wouldn't recommend this to someone who does not have time management skills. Although the course is flexible you still need to be able to assign at least an hour a day or every couple of days to get the work done. You are given 2 years to complete the course however you can easily extend if you need it. Great online portal, no face to face needed. 3 required 5 minutes coaching phone calls. I am really happy with the outcome for the price I paid (approx $3500 for double dip. on a payment plan of $50 a week). Thanks CAL!
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Brad M.
06:28 27 May 19
Payroll unit was very good. Is great if you enjoy working with numbers/money.
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Katy C.
22:11 14 Apr 19
Excellent Student Support
Jason M.
00:52 12 Apr 19
If your looking to online study CAL has great subjects and a fantastic support system. Highly recommend CAL, nothing but positive feedback for the CAL team. Thanks.
Tony G.
23:23 16 Mar 19
Having just completed the Human Resources Management Diploma course and previously completed the Human Resources Certificate IV with the College of Adult Learning, I would like to recommend most highly the course work, the support offered and the standard of assessment given by this organisation.The courses are substantial and complete, with feedback from the coaching staff whenever it is required to help you through all the topics you must know in order to start or advance your career in HR.My suggestion for anyone doing these courses is to take your time, and to also use the transcripts of the videos as a source of research as you do the activities and end of unit quiz.
Wayne M.
22:21 27 Feb 19
CAL adult learning is very professional and all CAL staff are extremely helpful and always on hand for course advice. I am very happy that my choice is CAL for my up-skilling.
Jason M.
20:17 22 Feb 19
Just submitted my final unit for the diploma of PM, it has been quite a journey, nothing but great great support from the CAL team, will definitely looking at the next course after a short break in study. Highly recommended for anyone looking to study online. CAL are fantastic.
Sally V.
01:29 20 Feb 19
Studying a Double Diploma with CAL. The Learning coaches and support staff are fantastic, responses are quick. The course is really relevant, no fluff. Would highly recommend.
Pen A.
02:30 25 Jan 19
I am currently studying a double diploma with CAL and their systems, coaching and support have been exceptional. I highly recommend.
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Sylvia I.
22:32 20 Dec 18
I have officially finished my double diploma with CAL and I must say it was a great experience. The content was terrific and the staff/assessors were very prompt with their responses. I highly recommend if you enjoy online studying.
Ben C.
02:52 12 Dec 18
Completing a diploma with CAL was a stress free experience. The tutorials and activities were easy to follow and assessment activities fair and challenging. If self motivated, studying online with CAL is a easy, informative and good experience.
asif G.
14:25 02 Dec 18
Thank you CAL for providing an excellent online learning program .
T H
23:55 22 Nov 18
The most supportive online learning service! If you're new, or returning to studies, they've got the resources to help you. The site navigation is simple and intuitive to use, and there are plenty of options on contacting help should you need it. Looking forward to completing my double diploma through them!
Girish K.
10:55 19 Nov 18
A very detailed and systematically designed course with excellent; helpful and friendly staff members.
Linc S.
02:15 19 Nov 18
I have just submitted Unit 10 and I must say it has been a tough course but feel I have put in what I wanted to get out of the course. I wanted to push myself so only asked for coaching advice a couple of times. Hard to juggle with kids and work but if you plan your time well it will work. Recommended course content and coaching were quick to respond. Thanks CAL
Jackie S.
02:10 19 Nov 18
Great coaching availability and relevant documentation
Belal P.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Todd R.
06:13 04 Nov 18
At the moment I don’t know what to think...... I got a bit behind and I didn’t receive any support or contact from coaches which I was promised when I was on the phone discussing the course and what CAL offer until after I wrote an reply email of one of your marketing emails. I’ve submitted an email with a question which was 5 days ago which hasn’t been answered about my assessment (within 48hours is stated on your website) I can’t arrange a call as my work can change on a daily basis and can’t guarantee I’m available which I made my coach and initial sales pitch person on the phone whom I talked to. And the live chat is NEVER available even though it’s within the days and times I’ve logged on. If this doesn’t improve I’ll leave the course and demand a refund as I’m not getting what service I’ve been promised, which I’ve been successful with other RTOs waiting Almost 4 weeks for return advice. I’m not asking for much but where else do you do to be noticed and someone to contact me? Social media is usually the go to. I need help and I’m not getting it.If you just open all modules I can keep going and the staff can get back to me when they can. It’s frustrating when I need this question answered before I answer some questions on the assessment task.
Rob S.
10:26 29 Oct 18
Thank you CAL for the support and great delivery of the Diploma of Project Management. Running my own business while studying proved challenging, however the CAL team made the experience enjoyable, and offered great expert support throughout in achieving my goals. The introduction of the PM framework into my business has already proven beneficial, and allowed my business to be more competitive and structured in the current market place. Having the flexibility to study the Diploma of PM around my business needs and utilising my own projects as part of the course were a huge motivation for choosing CAL.
Bree H.
01:52 18 Oct 18
Amazing service, great portal and learning program. Exceptionally accommodating to my requests.
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
Katrina S.
06:42 05 Oct 18
Great support from Ingrid Hansson and Tristan Dear. The staff are amazing
Jason A.
04:13 21 Sep 18
I was provided a really great 100% online study option, that was also very competitively priced.
Roberto M.
05:45 05 Dec 13
It is a good thing
Course Outcomes
Nationally Accredited Qualification
Get a nationally recognised and respected qualification
Adding a nationally accredited qualification to your arsenal will show potential employers that you’re serious about succeeding in practice management.
You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning into real world situations and gain real, job-ready skills.
Awarded by the Australian Government, this Diploma is recognised and respected nationally so there’s nothing left standing in your road to success.
- The diploma course is designed by MBA experienced facilitators with undergraduate and post graduate qualifications in Practice Management, Business Management and Education.
- Practical applications and assessments based on workplace evidence.
- A wide range of electives that have been designed in consultation with healthcare practice professionals to be relevant to real workplace needs.
- A qualification you can trust.
Career Opportunities
Invest in your career with a qualification
Investing in yourself is the greatest investment you can make. Practice management as a profession is evolving to allow for and encourage a strategic and innovative mindset to drive growth in practices. The key to a higher paying, respected position is a recognised qualification like the Diploma of Practice Management.
- Median salary of $70,050 for mid-career Practice Managers *
- Reported salaries of around $91,414 for experienced Practice Managers *
- Practice Managers with a Diploma-level qualification have an average salary that’s 4.84% higher than those without *
- The Health sector has the highest projected employment growth rate of any sector through to 2020 *
- Strong recent job growth over the last 5 years of 81% *
In-Demand Skills for a Practice Manager
Essential Skills for the Modern Practice Manager
This course will challenge you, make you think and take you beyond the old fashioned paradigm of Practice Management being about accounts and admin management. You will enter into the new, exciting and stimulating world of the modern healthcare professional and gain the know-how to lead your practice toward a brighter future.
Essential skills for the modern Practice Manager
- Strategic planning skills to lead the practice forward
- Drive for innovation to help the practice evolve to meet the needs of the public
- Confidence and leadership skills to support and lead your team
- Communication and interpersonal skills to effectively communicate with a diverse range of people with different backgrounds and values
- Empathy and exceptional customer service skills to nurture relationships with patients and visitors
- Financial and account management knowledge to effectively budget and understand billing systems
- Organisation and prioritisation to efficiently carry out duties
- Flexibility to adapt to a changeable environment
This course aims to hone your skills and help shape you to become a competent, confident and qualified Practice Manager.
30-Day Risk Free Guarantee
Terms & Conditions apply
One-on-one Expert Tutor Support
100% Flexible Online Learning
We've upskilled professionals from:
×
×
Download my Course Guide now
Apply to Enrol Now
By applying to enrol, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.
Enquire now for your FREE Course Guide
By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.