HLT47321

Certificate IV in Health Administration

  30 Day Risk-Free Guarantee

  Unlimited One-on-one Support

  100% Flexible Online Learning

Get your Course Guide

Kickstart your Health Administration Career

By completing the Certificate IV in Health Administration (HLT47321), you’ll be prepared for medical receptionist, administrator, or clinical coding roles within a healthcare practice by developing key skills in medical admin, understanding medical terminology, and patient care. This course will help you to run day-to-day administration duties of healthcare practices smoothly, making you a valuable employee as you begin your pathway to a rewarding career in healthcare. 

You’ll strengthen your ability to understand medical documents and terminology, as well as meet work health safety and legal requirements. You’ll also develop the healthcare management skills to succeed including communicating effectively with staff and patients and maintaining patient confidentiality, privacy, and security. Prepare yourself to move into an administrative role within medical, allied health, or dental practices with an understanding of how to use medical terms in medical documentation, and complete documentation according to legal requirements and organisation procedures.

After completing the course, you’ll have the knowledge to work within accepted codes of conduct while also adhering to infection prevention and control standards, policies, and procedures. You’ll provide high-quality care for various customer needs to achieve positive outcomes for the business.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your success.

Get started today and try us out risk-free for 30 days*.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real Outcomes Guarantee (Ribbon)

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 12 -14 months
Full-Time: Approx. 10 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $44/wk
Upfront Discount: Only $2995*

Save up to 12.7%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 15 Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Certificate IV in Health Administration, you’ll be able to confidently apply a range of skills and strategies, based on the following 15 accredited units of competency:

UNITS
CODE UNIT NAME
BSBLDR413 Lead effective workplace relationships
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
BSBOPS504 Manage business risk
CHCLEG001 Work legally and ethically
BSBSUS511 Develop workplace policies and procedures for sustainability
HLTWHS003 Maintain work health and safety
HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
BSBOPS404 Implement customer service strategies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
CHCCCS020 Respond effectively to behaviours of concern
HLTADM010 Facilitate a coordinated approach to client care
HLTCCD003 Use medical terminology in health care
BSBHRM415 Coordinate recruitment and onboarding
BSBHRM417 Support human resources functions and processes

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 10 months with a full-time study load or in 12 -14 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

    • Diploma of Practice Management (HLT57715)
    • Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

Entry and study requirements

Workplace requirements

As part of your course, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace. If you are not currently in, or have not previously been in, an eligible workplace, you must source your own host workplace and undertake work that meets the requirements for the units of this course.

For more information regarding workplace requirements, please speak to our friendly Learning Consultants.

Study requirements

In order to succeed in our online qualifications, our students are required to:

  • Be 18 years or older at the time of registration
  • Demonstrate the required level of competency in English language, literacy and numeracy skills

The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications.

Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid.

Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical requirements

You will need regular access to a laptop or desktop computer with the following:

  • An adequate and reliable internet connection,
  • At least the equivalent of Microsoft Office or Office for Mac, with word-processing capabilities and spreadsheets,
  • A PDF Reader installed,
  • Full permissions to install and access third-party software as required.

You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:

  • Brightspace D2L – Our Learning Management System (LMS) platform
  • Zoom – Our video call platform
  • Respondus – Our quiz assessment platform
  • Vidyard – Our video embedding platform

Recognition of Prior Learning (RPL)

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

CAL Offer flexible payment plans to suit any budget

At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee* $1495 + $88.23/mo Upfront Deposit + 17 Months $2995
12 x Monthly Payments $280 12 Months $3360
52 x Weekly Payments $65 12 Months $3380
18 x Monthly Payments $190 18 Months $3420
78 x Weekly Payments $44 18 Months $3432

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.



**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $88.20 recurring monthly payment debited for the next 17 months, equalling a total fee of $2994.91 - saving you up to 12.7% off the normal payment plan fees.

FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

  • 74.6%

    % of managers with at least a Diploma qualification

College for Adult Learning
College for Adult Learning
4.3
Based on 287 reviews
Rebecca Gosden
Rebecca G.
22:50 09 Nov 23
My coach Marissa was amazing, without Marissa’s motivation and keeping me on track I wouldn’t have complete my studies. I highly recommend anyone studying with CAL to reach out to Marissa.
Glenda Manyame
Glenda M.
05:20 31 Oct 23
I would recommend CAL to anyone. They made is easy for me to attain my double diploma
Brenna Taylor
Brenna T.
02:32 31 Oct 23
Marissa has been a fantastic coach throughout my studying journey with CAL. Great patience, knowledge and mentor. Enjoyed my time with CAL and would happily study with them again in the future
Julie Alder
Julie A.
07:26 28 Oct 23
This course has been difficult at times but extremely rewarding. My coach Marissa, has been an amazing support and has been available for guidance and to answer questions. Thank you. I enjoyed our chats and am still very jealous of the difference in our climates.
Kate Woods
Kate W.
06:32 26 Oct 23
I have just completed a Double Diploma with CAL, the overall experience was great and allowed me to complete this certification whilst working full time. Marissa was an amazing support throughout the entire course and l could not speak more highly of her as a trainer and person in general.CAL is a great option for people wanting to study whilst working as they offer out of hours and weekend support/training and it can all be done from home.
Sue Davies
Sue D.
20:11 24 Oct 23
I had a great experience undertaking this course. The CAL team were available to assist me when I was unsure of my next steps. The content was extensive & different methods of learning really assisted me via videos, being able to use my workplace experiences and 1:1 support. A big shoutout to the coaches that provided direction & kept me on track. I recommend this course for anyone wanting to enter the managerial environment or, like me, wanted to support my previous experience with a certification. Thanks CAL!
Mohini Haque
Mohini H.
01:27 24 Oct 23
I was talking to amazing consultant Stephanie regards to my course , as I was confused which course I wanted to do, she has been most helpful by far in regards to understand which course would be suitable by clarifying my questions and taking the time to , very happy with her service ,very informative.
Samantha Stefani
Samantha S.
09:12 17 Oct 23
Studying with CAL has been a great experience, especially studying later in my professional career. The fact that I could study at my own pace around work and every day life’s demands was perfect. The team at CAL are supportive and encouraging every step of the way. I want to acknowledge and thank Marissa for helping to keep me motivated and always going out of her way to make bookings with her easy and organised!
Trisha Goodwin
Trisha G.
23:45 14 Oct 23
I am writing to provide a glowing review for Marissa Litonjua, who served as my trainer during my recent studies. Marissa's dedication and commitment to her role were nothing short of exceptional. I attribute my successful transition to a new industry to her brilliant guidance, unwavering support, and expert knowledge.Marissa's ability to impart skills and knowledge is truly remarkable. She demonstrated a deep understanding of the subject matter and consistently facilitated my learning with clarity and precision. Marissa has made the learning process enjoyable and productive.One of Marissa's standout qualities was her remarkable efficiency in assessing my work. She consistently provided prompt feedback, enabling me to make timely improvements and progress in my studies. Her keen attention to detail ensured that I received the guidance I needed to excel in my coursework.Marissa went above and beyond her role as a trainer. She was always willing to offer additional support, answering questions and providing invaluable insights. Her guidance extended beyond the course curriculum, as she took the time to provide me with advice on modifying my personalized learning plan, to reap the greatest rewards.In summary, Marissa Litonjua is an outstanding educator and coach. She possesses a rare combination of expertise, dedication, and an innate ability to connect with her students. Her guidance played a pivotal role in my successful industry change, and I am deeply grateful for her contributions to my academic and professional growth.I wholeheartedly recommend Marissa Litonjua to anyone seeking a trainer who is not only proficient but also genuinely cares about their students' success. She is an asset to any educational institution, and her commitment to excellence is evident in the results she helps her students achieve.
Helen H
Helen H
06:24 14 Oct 23
Thank you, Marissa, for you support throughout my studies with CAL. I can't fault my decision to study my Cert IV + Diploma with CAL, and you have been the best support during my studies. At one point, I was unsure if I can actually finish it, and your advice helped me to move forward. I recommend everyone who studies with CAL to reach out to you for coaching.My journey with CAL taught me self-discipline and resilience, and of course all the subject-matter knowledge. After countless of mock ups, simulations, documents and reports I have created, I feel much more confident and ready to execute all of this in the workplace. I gained so much practical know-how and collected a great selection of resources that I can draw from in the workplace.
Shirin Afshar
Shirin A.
05:09 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
shirin afshar
shirin A.
05:04 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
Kylie Montgomery
Kylie M.
04:41 05 Oct 23
I had a great experience with the College for Adult Learning. The coaches were great, especially Marissa, she was helpful, calming and patient at all times.If your thinking about learning something new, or, just believe continuous learning is as important as I do, jump Online and sing up for a course where help is just a button click or phone call away.
Brigitta van Aaken
Brigitta van A.
04:41 02 Oct 23
My online study has been made so easy with one on one coaching calls to help me understand course requirements and course content. I'm so grateful for my Student Coach who supports me.
Nicholas haig
Nicholas H.
03:40 30 Sep 23
Completed a double Diploma in Business Compliance & Buisness Auditing. Some units were challenging more than others though was able to obtain help from coaching calls with Marissa Litonjua, Parveen Dahiya and Roma Jaitly. The Spark system is easy to navigate and the learning material is detailed. Validation needs to be done with align some of the assesments and quizz questions with the learning material. Overall if you're looking to be able study at your own pace this would be reccomended.
Rayan Elayoubi
Rayan E.
04:28 28 Sep 23
I am currently pursuing a Double Diploma Course in Leadership Management and Practice Management, and I must say, it has been an incredible experience so far.At first, I was a bit anxious, as I work full-time, and the initial adjustment to the course structure was challenging. However, I soon found a rhythm, thanks to the excellent support and resources provided by the program.The consistent and constructive feedback I receive throughout the course gives me motivation, pushing me to excel in each unit I undertake. It's incredibly rewarding to see my progress, especially considering that I've managed to complete two units in just one month. This achievement has given me confidence in my abilities, proving that with effective time management and dedication, I can successfully balance work, life, and education.One of the strategies that has worked exceptionally well for me is scheduling in simulations before tackling the assessments. Setting these deadlines for myself has helped me stay on track and maintain a steady pace of learning. This approach makes the entire learning process smoother.I must say, the coaches are not only experts in their fields but also incredibly friendly and approachable. It's reassuring to know that there's a supportive team behind me every step of the way.
Holly A
Holly A
04:26 14 Sep 23
Like many it was time to retrain, up skill and gain some much needed security. CAL was great, self guided as I still needed to work part time and the coaches were always available. They had a great offer of a Double Diploma in Building Construction and Project Management , the work load was manageable and it has enabled me to get a job with a top building company in Perth. Thanks CAL.
Theuns Grobler
Theuns G.
22:54 10 Sep 23
The Diploma I have done was great, learned a lot, and I am able to use the new skills in my daily work. I had an amazing coach and assessor, Marissa from CAL is great, she really supported me as a learner and guided me.
Andres Ferreira
Andres F.
03:17 04 Sep 23
Professional team! Nasser was an excellent teacher for my Builder course. Also, all the administrative and financial team there was very helpful. I did the course working full time, so it was a little challenging for me, but with the support of the coach and studie 2 hs every day, you can do it!
Stacey Sunshine
Stacey S.
04:48 28 Aug 23
I completed a Double Diploma of Practice Management and Business (Operations) with CAL, and they were a fantastic RTO to study with. They were upfront about the requirements of the course, and student support was always prompt in responding whenever I needed assistance, with a number of different support options available. I would especially like to thank Marissa who was always so patient and helpful through-out the whole process!The style and structure of the learning materials were extremely engaging and easy to follow as well, which made it really easy to find information when needed. Especially given the competitive pricing of their courses and the level of support provided, I would happily recommend CAL to anyone looking for an online study option!
Gab 909
Gab 9.
04:25 28 Aug 23
I have had an amazing experience at CAL! All the staff and learning coaches are brilliant. I would like to single out the exceptional Marissa who is engaging, knowledgeable and very supportive, always went above and beyond! Thank you. If you are thinking of going back to study, CAL is highly recommending institution.
Jasmine Fitzgerald
Jasmine F.
05:58 25 Aug 23
I strongly endorse The College for Adult Learning and its exceptional quality of education. Having successfully completed a Diploma of HR Management and the Diploma of Leadership and Management, I am compelled to express my unwavering appreciation for the invaluable experience I gained.Throughout my journey, the coaching provided was truly exceptional. I must highlight that Marissa, in particular, has been an incredible asset. Over the span of the past few years, her patience, support and insightful guidance have played a significant role in equipping me with the knowledge and skills necessary for my certifications. Marissa's profound expertise in the field is unmistakable and I consider myself incredibly fortunate to have collaborated with her.I extend my deepest gratitude for not only enabling but also empowering me to pave the way for my future career endeavours. If you are considering furthering your education, I wholeheartedly recommend Marissa and the College for Adult Learning.
Tamzine
Tamzine
11:17 22 Aug 23
My experience with CAL was pleasant enough but my star rating is olnly due to one of the assessors - Marissa! She is worth double whatever it is they are paying her, she actually went out of her way to assist me with some administration errors 🙏 also a very thorough and pleasant assessor. I don't think I'm the only one who thinks she's amazing considering she's usually booked out for a month in advance!!!
Kara Pook
Kara P.
06:38 20 Aug 23
Marissa is a star! Marissa is the reason for this 5 star review. She has been the most supportive trainer that a student can ask for. She always answered any questions easily and I never felt like I couldn't ask a question to her. She is the reason why I made it through this course, the assessments are enormous (probably much bigger than they need to be) and her encouragement, industry knowledge and advice helped me to move through them when I felt that they were just completely unachievable. Thank you Marissa for everything, I honestly could not have done this without you!
Louise Perkins
Louise P.
10:48 14 Aug 23
I would highly recommend CAL to everyone, who is looking to study and extend their skills and knowledge. I have found them all to be the most supportive, respectful and knowledgeable college they give 110%, and cannot do enough to support their students to achieve their goals.I have found this in all areas of the CAL college from Admin, Finacial and Cal Coaching Teachers. I must also highlight Marissa my CAL coach she is fantastic, extremely knowledgeable and so supportive; she always leaves students better then she found them, builds self-esteem, and confidence just through coaching calls and simulations, an absolutes pleasure to speak too.If you wish to study to enhance and advance your skills enroll with CAL, I am very glad I did, that's for sure!!!!
Bianka Radovics
Bianka R.
18:58 09 Aug 23
I haven't finished my studies yet, but nothing shorter then 5 start for the team of CAL.
Craig Murray
Craig M.
06:22 08 Aug 23
I recently completed a double diploma in Project Management and Leadership and Management with the College for Adult Learning. With the help of their very professional, friendly and helpful coaches I was able to complete the diploma’s early whilst working full-time as a tradesperson. The course content is also well balanced between theory and practical. The coaches were always there to help and were a pleasure to deal with throughout the process. I highly recommend them to anyone looking to further their careers or build on their qualifications as I did.
Caitlin Metcalf
Caitlin M.
07:33 30 Jul 23
Studying through the College for Adult Learning was a seamless and positive experience. I was supported through the entirety of my course by the Coaches. I would recommend the College for Adult Learning for those that are looking to up their skill set, are self disciplined and independent learners.
Paige Eygenraam
Paige E.
05:14 28 Jul 23
I personally made the decision to start a double diploma in business and leadership & management, to up-skill my knowledge and to have the educational certificate to my name. When starting my double diploma it was very daunting and it was very tough personally. The admin staff are exceptionally good at running you through All of the criteria. And making sure you know what to do, what is required and how to get the best out of your study. I took everything on board that they explained to me and it has led me to proceed through all the starting difficulties that I faced and to get six units completed before I know it, and it has been one of the best experiences I could've ever asked for. The coaches are there to help you. Anytime that you go to them with a question about the course you will get an answer and they will help you. The help from the coaches is exceptional!! I believe that once you get the hang of it, you are going to exceed through the whole entire course and the more you put into it the more you're probably going to get out of it. It's not all hard and it's not all easy but it is definitely worth doing it.All of the staff are exceptional, all of the teachers are there to help you and every time that I have contacted the college or a coach for support, they have all made me feel so genuinely important and so valued and it feels like we have a connection and that they really understand what I'm asking for and what I need, without even seeing them one on one in a classroom.I highly recommend studying at the college. It is so adaptable and it is so easy to fit in with my full time employment and I hadn’t studied for eight years and I felt like I was completely too old to get back into it but this was definitely a really good decision.So, Back yourself, and enroll into the course!
Joel Berry
Joel B.
03:22 25 Jul 23
College for adult learning has been a fantastic experience for me. Started off with a huge hesitation around further study as I am still currently working full time. The team at CAL assured me i would be supported the whole way. I have just completed a double diploma in project and construction management. A reasonable time frame for this was 2.5 years. I found that both the coaches and admin team were fantastic to deal with, always quick to sort out any problems and efficiently answered any questions I was faced with. Persistence is the key with any of CAL courses. I would certainly recommend this training organisation for further education.
Tahlia de Klerk
Tahlia de K.
01:19 18 Jul 23
I have had a very positive experience studying through The College for Adult Learning.The support that they offer, as well as the online learning material has been instrumental in helping me to have achieved my qualification.They have a wide range of coaches, all of which are brilliant. Marissa was an excellent coach.I am excited about what the future holds.
Rebecca
Rebecca
16:14 05 Jul 23
I started my studies during Covid because I had lost my job and wanted to learn new skills and work towards achieving a goal while I was at home figuring out what to do next. Doing my double diploma was more work than I expected (there are a lot of assessment calls). However, I found that I looked forward to the assessment calls because the assessors were so nice and friendly! A special thank you to Roma and Marissa for their support and guidance throughout my studies! Also, thank you to the online support representatives who always responded promptly to all of my questions. I had a great experience studying with CAL and I would recommend CAL to everyone!
Mark Menjor
Mark M.
01:43 03 Jul 23
It was lovely to chat with you this morning and I am pleased to say that the interaction today was very helpful, not only that it increased my motivation to complete my studies despite the health challenges. I face.Your words of encouragement and motivation that made my day.Thank you very much I am very grateful.
Anju Moudgil
Anju M.
05:00 29 Jun 23
CAL staff is as very supportive and helpful in my journey towards Mgmt. training.I recommend it to all those who wish to progress their career in Leadership and Mgmt.
Risalat Islam
Risalat I.
08:17 27 Jun 23
When I embarked on my diploma journey, I had no idea whether I would ultimately forge a career as a practice manager in the dental industry. With approximately eight years of experience in this field, I remained uncertain about taking the leap into a managerial role. However, after conducting thorough research, I stumbled upon the College of Adult Learning (CAL), which appeared to be the perfect fit for my aspirations.From the very beginning, CAL impressed me with its well-structured study program and the approachability of its teachers. Despite being a mere four months into the course, I have already begun receiving enticing job offers, leaving me immensely content with my decision to enroll. One aspect that particularly stood out about CAL was its flexible payment plans. The accountant I consulted with was incredibly helpful, outlining the options available to me. She recommended paying 50% of the fees upfront, allowing me to save a substantial sum of nearly $700 in account fees.I would like to extend my gratitude to Assessor/Teacher Roma Jaitley, who has been instrumental in my journey right from the start. Roma has not only provided me with a solid foundation in the basics but has also guided me on how to enhance my skills. Her expertise in the industry is evident, and her teaching methods are exceptional. Additionally, CAL ensures that each unit has multiple assessors who can be easily reached via phone calls or Zoom meetings, adding to the convenience and accessibility of the course.One of the significant advantages of CAL's program is its online format, which enables me to maintain full-time employment while pursuing my studies. This flexibility has been invaluable in allowing me to strike a balance between work and education. Overall, my experience with CAL has been incredibly positive, and I eagerly anticipate what the future holds for me in the dental industry.
Khanna Chem
Khanna C.
04:09 20 Jun 23
The college for Adults Learning has really helped me with my full-time schedule with work and being a new mum, I love the fact that it's self-dependent learning and is flexible. I would highly recommend it for those who want to challenge themself while juggling everyday work/life balance. It's great and the coach (especially Coach Kerri) has been so supportive, and I honestly don't think I would have passed all my units without her hard work and dedication in explaining the units to me. She hard work and effort need recognition or an award because she's absolutely an amazing coach.
Denis Fajkovic
Denis F.
22:57 19 Jun 23
The Collage of Adult Learning is a fantastic institution for adults who are seeking to further their education and advance their careers. Featuring a wide range of courses and programs, the Collage of Adult Learning provides an accessible and flexible learning environment that caters to the unique needs and schedules of its students.What stands out most about the Collage of Adult Learning, however, is the quality of instruction offered by its highly trained and experienced professors and instructors. Their expert guidance and support ensure that students are well-equipped with the knowledge and skills they need to succeed in their chosen fields.Additionally, the Collage of Adult Learning goes above and beyond to create a welcoming and supportive community where students can connect with one another and build meaningful relationships. With a robust network of alumni and opportunities for continued learning and growth, it's no surprise that the Collage of Adult Learning has become one of the most respected institutions for adult learners in the region.Overall, I can't recommend the Collage of Adult Learning highly enough. Whether you're just starting out on your educational journey or looking to enhance your existing skills and knowledge, this institution is the perfect place to achieve your goals.
L D
L D
10:16 18 Jun 23
I completed a double diploma in quality assurance auditing and compliance.The application process was smooth, the content was relevant and informative. The teachers and staff were approachable, easy to work with and readily available.Overall, a great experience.
rey nyadera
rey N.
07:34 15 Jun 23
At College For Adult Learning, they make sure that facilitating your needs to realize a smooth supportive learning experience is met, i had a really rough stretch with my work-life study balance and Tracey was amazing at seeing me through it. Thank you so much.
Annah
Annah
05:46 13 Jun 23
I have just submitted my last unit for my Diploma of Human Resources Management. Although some of the learner assessment packs need a bit of work, overall I had a great experience. I could not have done it without the support of Kerri. She was an amazing coach, so supportive and really takes the time to explain things and make sure you genuinely understand not just to tick a box. This meant I was actually learning and being challenged along the way. Being able to book in the coaching calls with a resonable amount of avalibility is what sets CAL apart from the other online course providers.
Shapi Mwansa
Shapi M.
04:14 08 Jun 23
I have been doing this course with College for Adult Learning with Marissa for the past 2 years. Taking one step at a time, she made the whole journey an awesome experience with ease. Even through the hard topics, she was there to provide the coaching and the mentorship which is much needed. Life would be great if more people were as much helpful. Almost finishing my double diploma and am very grateful for making the learning so interactive and joy. I have learned so much and this knowledge will go a long way.Thanks a lot.shapi mwansa
Jodee Harris
Jodee H.
21:52 29 May 23
Learning material is easy to follow at your own pace. Plenty of support available from coaches when required. Highly recommend studying with CAL.
Nicola Reeves
Nicola R.
00:07 29 May 23
Roma is a fantastic coach. She always gives me great advice and feedback to ensure I provide high quality work. I really enjoy working with her.
Lauren Garra
Lauren G.
09:09 25 May 23
I started with CAL last year and it has been such an amazing experience. I started as a nervous student, not sure really what I had gotten myself into!I definitely could not have gotten this far without the help and support of the coaches, but one coach in particular has made such a huge impact on my studying and that wonderful coach is Roma. Roma has always been my best advocate. She mentors me in so many ways.Roma encourages me to stay on track and progress with my units, when sometimes all I want to do is give up.Roma is kind, empathetic, a very good listener and overall just a beautiful human!Roma has a wealth of knowledge and I know I can always count on Roma to support and mentor me when I'm stuck. I don't just consider Roma to be my coach, I also consider her to be a lifelong friend. When I have hit a roadblock with a unit, I can always count on Roma to guide me through and coach me in ways of encouraging me to re-think and reconsider the situation of the case study and this always opens up a new way of thinking and allows me to feel more confident within myself to get me back on track and back into my studying.Roma, I honestly cannot thank you enough. You have become such an inspiration to me and make me feel so confident within myself. I couldn't have made it as far as I have without you.Thank you xx
Komoka Kanguya
Komoka K.
06:19 25 May 23
Excellent Learning Platform
Kirisome Auva'a
Kirisome A.
08:11 22 May 23
Roma has been very helpful in my studies! She’s able to make things clear and provide me guidelines towards completing assessments.
Mildred Rungassamy
Mildred R.
02:27 15 May 23
It took me 2 years 4 months to complete my double diploma.. there were times where O thought I wasn’t going to make it 😟.I had Marissa a coach and she was always very helpful. Available when I needed coaching or simulations done. The online chat helped a lot in getting my next unit unlocked and helping with my queries.I can highly recommend studying with the team at CAL!Thanks for everything
Tsholofelo Matemotja
Tsholofelo M.
12:33 13 May 23
I have been seeing different post about Mrs Sandra Billy platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Sandra Billy .I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:Email:[email protected]: +1 (512) 893-1587
Natalie Milinkovic
Natalie M.
14:16 10 May 23
I was initially hesitant when enrolling for CAL for Double Diploma of Practice Management & Leadership. I have no regrets meeting my coach Roma. I have never been keen with online study, as personally I prefer face-to-face learning but with a full-time job, I have found studying with CAL to be more practical with my busy schedule. I would highly recommend Roma to any new students. She is a delight to coach with, she has an aura that's approachable and she is very patient. She is a very encouraging mentor & very professional on giving advice.
Simi Sholape
Simi S.
00:55 15 Feb 23
I highly recommend Mrs Arnold Elizabeth to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $10,000 in just a week, Elizabeth my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Arnold Elizabeth contact her viaWhatsApp:+1(562) 561-8670Email: [email protected]
Ketrina Humberdross
Ketrina H.
07:07 13 Feb 22
I did my diploma in business administration I found the course to be very informative and the support was incredibly if you want to study and your of a mature age I recommend college of adult learning
Jasmine Pacini
Jasmine P.
23:34 25 Apr 21
Friendly knowledgeable staff.Great resources.Fast response time.Convenient format.
Alex Shambho
Alex S.
12:15 30 Jan 21
Absolutely amazing start, Jason was super helpful in getting me signed up for the course. we needed to clarify some details via phone . Jason was fun to talk to and very competent in helping me out with my problems. I am looking forward to the start of the course. thank you very much
Elizabeth Flemming
Elizabeth F.
09:59 25 Jan 21
Has anyone done the Double Diploma of Business and Business administration. needing a little help full time mum . and full time worker doing 40 + hours a week. All suggestions would be helpful
Nick Larubina
Nick L.
04:35 02 Dec 20
Jason was a legend !!! So easy to deal with and I can’t wait to complete my studies and advance my career
Jennie Mcgorlick
Jennie M.
05:45 31 Oct 20
I have just completed the Double Diploma of Business and Leadership Management. The course was closely aligned with the skills I was developing in my role at my workplace. I was priviledged to have such an excellent, professional, supportive tutor in Marissa Litonjua. She was always encouraging, very helpful, approachable and accommodating. I will miss the weather updates from sunny Queensland. Thanks for being a vital part of my career aspirations. Jen
Tom Mahlook
Tom M.
12:38 21 Oct 20
Hi there. Has anyone enrolled in, or completed the Double Diploma in Logistics + Business (Procurement)?Any feedback would be appreciated. Thank you😁
Kylie Benson
Kylie B.
05:30 07 Oct 20
My experience with CAL feels like I have invested my money well. Thank you CAL
Sonia Wise
Sonia W.
03:41 09 Aug 20
I have just completed my double diploma in HR Management and Business Admin. This has been one of the best online platforms that I have used for my learning experiences. The content Is excellent and very thorough, there are various methods you can use, depending on your learning style. There is a lot of work, but is totally rewarding as you work through it. My biggest take home is if you have any issues or get stuck is to always communicate with the lecturers or even the office staff, the whole team is super supportive. I struggled a couple of times with work time pressures where it got too much, the CAL team where very supportive and assisted me through it. Kerry and Marissa where both great facilitators when working though my major assignments, and thanks them both for making it an easy process. At the end of the day CAL want you to pass and will work with you through the process. Thanks to the CAL team!!! 😎😎
Ray Millard
Ray M.
04:10 28 Jul 20
Starting my HR Diploma in March 2020, being part of CAL has been an amazing experience. The information is very rich and up-to-date. The staff and assessors are extremely helpful. Thank you CAL for helping me transition back into HR and into the workforce !
John Simunovich
John S.
08:25 24 Jun 20
CAL has been a great online learning platform. Access for a coach is simple & easy and never too hard to get hold of one.
Francisco Pina Pais
Francisco Pina P.
11:25 04 May 20
I strongly recommend the studies at CAL. My experience so far was exceptional; I learned immensely and always had the support of all team. Great people, Great teachers, Great school. The methodology and the contents are beneficial and aligned with the requirements of the work industries
Luke Long
Luke L.
06:34 03 May 20
I recently finished my double diploma of building and construction / project management through CAL. It is a great course and I learnt a lot along the way - a great experience and there is always plenty of support through the CAL team and the facebook group. Nasser was very helpful throughout the course as well!
Ashleigh Rowe
Ashleigh R.
05:04 20 Apr 20
I have just completed my double diploma in project management and leadership management. It has a lot of information and I learned so much. The price you pay in money and mentality was worth having these two diplomas now and I can’t thank CAL enough. I have always had good experiences with the coach’s, timing and content. I would recommend studying with CAL to anyone. Just chip away at it and keep motivated.
Serneste Mare
Serneste M.
06:16 30 Mar 20
In the current climate, we are all facing I have found that my coach and also the student support and administration has been VERY helpful, reassuring and timely in their communication and help. I enjoy the course and my experience from the start has been great. The effort is on me to contact and reach out and once I did this the team was on my questions immediately.
Luise Napier
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen Anyuon
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian Basson
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Gail Kerr
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben Clark
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Carl Wicken
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Robert Michael Gatt
Robert Michael G.
06:50 18 May 19
I have been impressed with CAL from the first point of contact, I totally recommend for anyone that's thinking off further their education to make the first step and contact CAL
Belinda Rantino
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Sylvia Iskandar
Sylvia I.
22:32 20 Dec 18
I have officially finished my double diploma with CAL and I must say it was a great experience. The content was terrific and the staff/assessors were very prompt with their responses. I highly recommend if you enjoy online studying.
Noora N Belal
Noora N B.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Timmy Eisel
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny Preston
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
Roberto Marama
Roberto M.
05:45 05 Dec 13
It is a good thing
Next Reviews

Course Outcomes

Real Outcomes Guarantee
  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.

Nationally Recognised Training

Get a nationally recognised and respected qualification

  • An Accreditation you can trust from an RTO with over 15 years’ experience in adult learning.
  • Flexible unit selection for adult learners – A tailored course that practically ‘fills the gaps’ in your experience, and does not require you to study what you already know.
  • Online 21st century learning – Quality video tutorials with comprehensive voice instructions and hands-on exercises that enable you to learn by doing.
  • Expert and up to date content – programs that are purposefully developed to be globally and future focused, rich in current workplace topics and practically relevant to your career.
  • A 30 day “earn your trust” no-risk Money Back Guarantee.
  • The option of quality 1 on 1 interactive support – Fully trained learning coaches who have been adult students themselves and actually care about your future success.
  • Access to a comprehensive package of bonus elective tutorials, unique to CAL, that will support your Accreditation with a distinct competitive advantage.
  • Specialist industry specific tool kit and resources that you will not find from any other course provider.

Career opportunities

Invest in your career with a qualification

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

  • Diploma of Practice Management (HLT57715)
  • Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

In-Demand skills for a Healthcare Administrator

In-demand skills for a Medical Records Administrator

This course is designed to give you the practical business and admin skills needed to oversee day-to-day administrational duties from people management through to customer service and document creation.

By completing this course, you will be able to:

  • Enhance transparency and build relationships between staff, clients, or patients
  • Ensure effective day-to-day administration of healthcare practice
  • Manage risk and compliance requirements for healthcare practice
  • Implement customer service strategies to provide confidentiality, privacy, and security, and maintain a high level of service

Senior Medical Receptionist
$60,000
Healthcare Administrator
$63,000
Clinical Coder
$75,000

Download my Course Guide now

  • Hidden
    YYYY dash MM dash DD
  • Hidden

We've upskilled professionals across Australia and internationally

Enquire now

Enquire now and get your FREE Course Guide

I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
Google Rating
4.2
Based on 237 reviews
×
Facebook Rating
4.4
Based on 50 reviews
×

Download my Course Guide now

Apply to Enrol Now

By applying to enrol, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.

Enquire now for your FREE Course Guide

By enquiring, you will be contacted by a Learning Consultant and receive emails with information about our courses and career paths. You can unsubscribe at any time and we will never sell or give away your information.