HLT47321

Certificate IV in Health Administration

  30 Day Risk-Free Guarantee

  Unlimited One-on-one Support

  100% Flexible Online Learning

Get your Course Guide

Kickstart your Health Administration Career

By completing the Certificate IV in Health Administration (HLT47321), you’ll be prepared for medical receptionist, administrator, or clinical coding roles within a healthcare practice by developing key skills in medical admin, understanding medical terminology, and patient care. This course will help you to run day-to-day administration duties of healthcare practices smoothly, making you a valuable employee as you begin your pathway to a rewarding career in healthcare. 

You’ll strengthen your ability to understand medical documents and terminology, as well as meet work health safety and legal requirements. You’ll also develop the healthcare management skills to succeed including communicating effectively with staff and patients and maintaining patient confidentiality, privacy, and security. Prepare yourself to move into an administrative role within medical, allied health, or dental practices with an understanding of how to use medical terms in medical documentation, and complete documentation according to legal requirements and organisation procedures.

After completing the course, you’ll have the knowledge to work within accepted codes of conduct while also adhering to infection prevention and control standards, policies, and procedures. You’ll provide high-quality care for various customer needs to achieve positive outcomes for the business.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your success.

Get started today and try us out risk-free for 30 days*.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real Outcomes Guarantee (Ribbon)

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 12 -14 months
Full-Time: Approx. 10 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $44/wk
Upfront Discount: Only $2995*

Save up to 12.7%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 15 Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Certificate IV in Health Administration, you’ll be able to confidently apply a range of skills and strategies, based on the following 15 accredited units of competency:

UNITS
CODE UNIT NAME
BSBLDR413 Lead effective workplace relationships
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
BSBOPS504 Manage business risk
CHCLEG001 Work legally and ethically
BSBSUS511 Develop workplace policies and procedures for sustainability
HLTWHS003 Maintain work health and safety
HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures
BSBOPS404 Implement customer service strategies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
CHCCCS020 Respond effectively to behaviours of concern
HLTADM010 Facilitate a coordinated approach to client care
HLTCCD003 Use medical terminology in health care
BSBHRM415 Coordinate recruitment and onboarding
BSBHRM417 Support human resources functions and processes

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 10 months with a full-time study load or in 12 -14 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

    • Diploma of Practice Management (HLT57715)
    • Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

Entry and study requirements

Workplace requirements

As part of your course, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace. If you are not currently in, or have not previously been in, an eligible workplace, you must source your own host workplace and undertake work that meets the requirements for the units of this course.

For more information regarding workplace requirements, please speak to our friendly Learning Consultants.

Study requirements

In order to succeed in our online qualifications, our students are required to:
  • Be 18 years or older at the time of registration
  • Demonstrate the required level of competency in English language, literacy and numeracy skills
The required level of competency in English language, literacy and numeracy skills for Diploma and Certificate IV qualifications is ACSF Level 3. To ensure you have the ACSF skills necessary to commence study with us, you may be required to completed a language, literacy and numeracy test if English is not your first language and you do not hold any nationally recognised Australian qualifications. Upon enrolment, all students will also be assessed over time by their learning coach for their language, literacy and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise the student of the remedial options open to them. This may involve additional support or withdrawal of enrolment and refund of fees paid. Please refer to the relevant CAL Policies and the Student Handbook for full details of the entry-level requirements procedure.

Technical requirements

You will need regular access to a laptop or desktop computer with the following:
  • An adequate and reliable internet connection,
  • At least the equivalent of Microsoft Office or Office for Mac, with word-processing capabilities and spreadsheets,
  • A PDF Reader installed,
  • Full permissions to install and access third-party software as required.
You will also need regular access to a laptop, desktop computer or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:
  • Brightspace D2L – Our Learning Management System (LMS) platform
  • Zoom – Our video call platform
  • Respondus – Our quiz assessment platform
  • Vimeo - Our video embedding platform

Recognition of Prior Learning (RPL)

Get credit for demonstrated skills and knowledge

If you have extensive experience in the industry with a high level of knowledge, competency and ability, you may be eligible for RPL.
This process may enable you to get unit credits for competencies you’ve already demonstrated so you can fast-track your qualification.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

CAL Offer flexible payment plans to suit any budget

At The College for Adult Learning, we understand that not all students are in a position to pay for their studies upfront. For this reason we offer flexible weekly or monthly payment plans that can suit any lifestyle or budget.

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee* $1495 + $88.23/mo Upfront Deposit + 17 Months $2995
12 x Monthly Payments $280 12 Months $3360
52 x Weekly Payments $65 12 Months $3380
18 x Monthly Payments $190 18 Months $3420
78 x Weekly Payments $44 18 Months $3432

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.



**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $88.20 recurring monthly payment debited for the next 17 months, equalling a total fee of $2994.91 - saving you up to 12.7% off the normal payment plan fees.

FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles. Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

  • 74.6%

    % of managers with at least a Diploma qualification

College for Adult Learning
4.3
Based on 315 reviews
tanya H
tanya H
23:29 16 Apr 24
Two diplomas in 2.3 years! Such a journey - I learnt from the interactive modules, exam and assessments. The feedback provided from Marissa and Roma - my assessors and coaches - definitely got me over the line. Thank you to all team members, including customer services, for your amazing support during this time.
Bianca H
Bianca H
11:37 09 Apr 24
I am currently doing a double diploma with CAL. First time studying online and I feel so happy in my decision to have chosen CAL. THE STAFF SUPPORT IS WONDERFUL!I just had my third coaching session today and if I could have given the coach a hug I would have! She really helped answer all my questions, worries and gave me some good tips. I love and appreciate CAL and their great staff.
Dephney Yiuma Evore
Dephney Yiuma E.
04:33 08 Apr 24
It's flexible and you learn on your own pace within the hustle of being under pressure to meet due dates for assignments.
Jo McCorkindale
Jo M.
22:21 03 Apr 24
I wanted to express my gratitude to Narelle Thomson for her time this afternoon in helping me with my study plan. Everything is much clearer now, and I have a better understanding of the subject. I am truly appreciative of the positive outlook Narelle has given me to continue my studies and complete this course.As a result of our discussion, I will be leaving this review to share my experience with others. Narelle, your work at CAL is impactful, and I am glad to support your efforts through this review. Keep up the fantastic work, and I look forward to our next conversation.
Dijana Harris
Dijana H.
01:08 28 Mar 24
This review is related directly to my interaction with my conversations with a lovely and knowledgable Narelle, a Student Support person at the college.Thank you for your patience, your humour and insight. It made my journey of RPLing that much easier!
matthew markwell
matthew M.
00:54 27 Mar 24
Good competitive course prices and a grate engaging lurning plat form. I was worried about starting a course and my abilities not being good enough to pass but the lurning guide makes it simple without lowering the quality of the lurning content
Tee Nanai
Tee N.
07:13 20 Mar 24
My experience with CAL was amazing, the college provided everything that I needed throughout my studies so I can complete my course. The services provided by CAL coaches during my study was great. Special mention to Marissa Litonjua she is one of the best mentors that CAL provided. Would I return to study again with CAL down the track?? YES for sure... Thank you Team CAL.
Danika Fourie
Danika F.
02:49 20 Mar 24
Zac was so helpful and patient with me, we managed to get the problem sorted and I am able to continue with my studies.
Christopher Hardcastle
Christopher H.
09:11 18 Mar 24
Great help from coaches and student help, however learning material is not the greatest. Most courses require you to look most things up on the internet which seems to defeat the purpose of schooling to me.
Carmel Basile
Carmel B.
01:27 13 Mar 24
I have just completed my Diploma of HRM and found the College of Adult Learning a great environment to study with. I completed my course part-time and I found the site to be user friendly and the student support and Coaches amazing. Marissa Litonjua was my most frequent Assessor/Trainer along the journey and made the experience a lot less daunting. Right up until the last unit, Marissa was available to provide coaching and feedback. I am super excited to receive my Diploma. Thanks CAL
Anita Shoghi
Anita S.
00:25 08 Mar 24
Studying at CAL has been a wonderful experience. The portal along with the entire process is user-friendly.The assessors are kind and extremely helpful along with everyone else that assists with questions, etc on the live chat.Would highly recommend!
Natalie Milinkovic
Natalie M.
06:12 07 Mar 24
As a full time employee, I found it difficult to juggle work and study. CAL has provided me with the opportunity to study my Double Diploma of Practice Management online with the ongoing support of my assistant coach Meagan. She always puts her students first and follows up with a courtesy email to see how they are progressing. She always offers a helping hand by reaching out to her students when in need. I highly recommend new students to enrol with CAL.
Taki Mataele
Taki M.
01:40 29 Feb 24
Yaz was a perfect, he was a great person to talk to about the course that I was interested in. Very easy going but highly professional at the same time. Would talk me through what I had to do and gave me great feedback. Shot yaz
Natasha Smith
Natasha S.
21:30 28 Feb 24
I would highly recommend CAL. The support offered during coaching calls, assessment simulation activities, and competency conversations has been fantastic.
Elizabeth McGeachie
Elizabeth M.
03:33 28 Feb 24
"The College for Adult Learning has been incredibly supportive, especially in accommodating my ADHD-related challenges. They granted me an extension on my completion date, which has been immensely helpful as I've been feeling overwhelmed with deadlines. Their understanding and flexibility have made a significant difference, allowing me to progress at my own pace. I highly appreciate their support and would recommend them to others."
Daniel Perri
Daniel P.
08:17 20 Feb 24
Overall, I found the Diploma of Business Administration (Records and Information Management) useful, the course covered a wide scope of technical skills and soft skills. The assessors were particularly helpful, Marissa provided valued feedback and support to help me complete all of the units, especially the challenging ones! Support from assessors like Marissa is crucial when completing a course like this remotely and self paced so it was appreciated and helped me get through it.
Becky Cheung
Becky C.
06:35 20 Feb 24
Very useful course and the very experienced coach
Naomi Thomas
Naomi T.
05:33 20 Feb 24
I have just completed my Certificate IV of Marketing and Communication through CAL. It has been a postive experience learning through them. My tutors, Roma and Marissa, were very helpful and experienced, and provided excellent constructive feedback for each unit.My only criticism of CAL is the unit notes and assessment documents need to be rechecked for spelling and grammar.
Anna Marlin
Anna M.
08:17 07 Feb 24
I’ve been studying with CAL for 6 months now and I am enjoying my course and the support I am receiving for the course. I’d actually previously enrolled and I didn’t complete my course due to personal factors, but when I explored the idea of re-enrolling Stephanie was really helpful and encouraging. Since then I am 5 units in and the support I get from Kerrie as one of the coaches is outstanding. She is so helpful, very informative and supportive. The only thing that I would say I struggle with is when you need support you usually have to wait at least a few days for availability for a call or return email. I understand there are lots of students, sometimes you’re unable to move forward with questions until you’ve spoken to someone which can be frustrating when balancing a work/study schedule. Overall I am enjoying the experience with CAL and the content and content formats they are supplying!
caio de godoy
caio de G.
20:20 31 Jan 24
Amazing experience! Marissa from CAL has supported me throughout the entire journey, although being tough at times, she was assisting me and motivating me to see the end finish line. Very supportive and great at explaining
Hee Shin
Hee S.
05:53 23 Dec 23
I would like to give a BIG THANK YOU to my trainer Marissa. 💙👏Without her , my study journey will be super hard and I may not able to complete my course. Marissa is always supportive throughout my study. She is so patience and understanding. She explains things to me if I am lost with my assessments.Thank you so much Marissa! You did a good job and all your support means alot to all your students. This means alot to us! 🙇
Sonia Moore
Sonia M.
22:55 30 Nov 23
I would like to express my gratitude for the support I received from you during my studies. Working with you has been a truly rewarding experience, and I can't thank you enough for your invaluable assistance and feedback. Your availability and responsiveness have played a crucial role in making my educational journey smoother and more enjoyable. Without your guidance, navigating through my studies would have undoubtedly been a more challenging task. Your dedication to helping students like me is truly commendable, and I am grateful for the positive impact you've had on my learning experience. Thank you for being an integral part of my academic success!
Anja D'Alessandri
Anja D.
10:52 29 Nov 23
I completed the Double Dip in Business Compliance and Quality Auditing.I chose to work through the course material rather than provide evidence based work. I found the online learning platform and content easy to read and navigate.I would recommend CAL to those looking to further their careers and gain confidence in returning to study.Thank you Robyn , Praveen and Di for your ongoing support to see me through!!I did it!!
Kristi Mills
Kristi M.
22:29 28 Nov 23
Recently completed my course with CAL. I found it was really important to read through all assessment information carefully and think ahead to arrange times to discuss any questions I had with course coaches. A special shout out to Marissa, who was always helpful with any questions/advise I needed. She was extremely supportive over my learning journey.
Rebecca Gosden
Rebecca G.
22:50 09 Nov 23
My coach Marissa was amazing, without Marissa’s motivation and keeping me on track I wouldn’t have complete my studies. I highly recommend anyone studying with CAL to reach out to Marissa.
Glenda Manyame
Glenda M.
05:20 31 Oct 23
I would recommend CAL to anyone. They made is easy for me to attain my double diploma
Brenna Taylor
Brenna T.
02:32 31 Oct 23
Marissa has been a fantastic coach throughout my studying journey with CAL. Great patience, knowledge and mentor. Enjoyed my time with CAL and would happily study with them again in the future
Julie Alder
Julie A.
07:26 28 Oct 23
This course has been difficult at times but extremely rewarding. My coach Marissa, has been an amazing support and has been available for guidance and to answer questions. Thank you. I enjoyed our chats and am still very jealous of the difference in our climates.
Kate Woods
Kate W.
06:32 26 Oct 23
I have just completed a Double Diploma with CAL, the overall experience was great and allowed me to complete this certification whilst working full time. Marissa was an amazing support throughout the entire course and l could not speak more highly of her as a trainer and person in general.CAL is a great option for people wanting to study whilst working as they offer out of hours and weekend support/training and it can all be done from home.
Sue Davies
Sue D.
20:11 24 Oct 23
I had a great experience undertaking this course. The CAL team were available to assist me when I was unsure of my next steps. The content was extensive & different methods of learning really assisted me via videos, being able to use my workplace experiences and 1:1 support. A big shoutout to the coaches that provided direction & kept me on track. I recommend this course for anyone wanting to enter the managerial environment or, like me, wanted to support my previous experience with a certification. Thanks CAL!
Mohini Haque
Mohini H.
01:27 24 Oct 23
I was talking to amazing consultant Stephanie regards to my course , as I was confused which course I wanted to do, she has been most helpful by far in regards to understand which course would be suitable by clarifying my questions and taking the time to , very happy with her service ,very informative.
Samantha Stefani
Samantha S.
09:12 17 Oct 23
Studying with CAL has been a great experience, especially studying later in my professional career. The fact that I could study at my own pace around work and every day life’s demands was perfect. The team at CAL are supportive and encouraging every step of the way. I want to acknowledge and thank Marissa for helping to keep me motivated and always going out of her way to make bookings with her easy and organised!
Trisha Goodwin
Trisha G.
23:45 14 Oct 23
I am writing to provide a glowing review for Marissa Litonjua, who served as my trainer during my recent studies. Marissa's dedication and commitment to her role were nothing short of exceptional. I attribute my successful transition to a new industry to her brilliant guidance, unwavering support, and expert knowledge.Marissa's ability to impart skills and knowledge is truly remarkable. She demonstrated a deep understanding of the subject matter and consistently facilitated my learning with clarity and precision. Marissa has made the learning process enjoyable and productive.One of Marissa's standout qualities was her remarkable efficiency in assessing my work. She consistently provided prompt feedback, enabling me to make timely improvements and progress in my studies. Her keen attention to detail ensured that I received the guidance I needed to excel in my coursework.Marissa went above and beyond her role as a trainer. She was always willing to offer additional support, answering questions and providing invaluable insights. Her guidance extended beyond the course curriculum, as she took the time to provide me with advice on modifying my personalized learning plan, to reap the greatest rewards.In summary, Marissa Litonjua is an outstanding educator and coach. She possesses a rare combination of expertise, dedication, and an innate ability to connect with her students. Her guidance played a pivotal role in my successful industry change, and I am deeply grateful for her contributions to my academic and professional growth.I wholeheartedly recommend Marissa Litonjua to anyone seeking a trainer who is not only proficient but also genuinely cares about their students' success. She is an asset to any educational institution, and her commitment to excellence is evident in the results she helps her students achieve.
Helen H
Helen H
06:24 14 Oct 23
Thank you, Marissa, for you support throughout my studies with CAL. I can't fault my decision to study my Cert IV + Diploma with CAL, and you have been the best support during my studies. At one point, I was unsure if I can actually finish it, and your advice helped me to move forward. I recommend everyone who studies with CAL to reach out to you for coaching.My journey with CAL taught me self-discipline and resilience, and of course all the subject-matter knowledge. After countless of mock ups, simulations, documents and reports I have created, I feel much more confident and ready to execute all of this in the workplace. I gained so much practical know-how and collected a great selection of resources that I can draw from in the workplace.
Shirin Afshar
Shirin A.
05:09 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
shirin afshar
shirin A.
05:04 05 Oct 23
I couldn’t be more happier with my experience during simulation sessions with Mrs. Roma Jaitly at college for adult learning.She was so kind and patient to me. Her coaching was engaging and effective, making learning a joy. I feel fortunate to had the opportunity to learn from such a kind coach.After several months of struggling with the first unit, I have finished it successfully and I am continuing my path with more confidence.
Kylie Montgomery
Kylie M.
04:41 05 Oct 23
I had a great experience with the College for Adult Learning. The coaches were great, especially Marissa, she was helpful, calming and patient at all times.If your thinking about learning something new, or, just believe continuous learning is as important as I do, jump Online and sing up for a course where help is just a button click or phone call away.
Brigitta van Aaken
Brigitta van A.
04:41 02 Oct 23
My online study has been made so easy with one on one coaching calls to help me understand course requirements and course content. I'm so grateful for my Student Coach who supports me.
Nicholas haig
Nicholas H.
03:40 30 Sep 23
Completed a double Diploma in Business Compliance & Buisness Auditing. Some units were challenging more than others though was able to obtain help from coaching calls with Marissa Litonjua, Parveen Dahiya and Roma Jaitly. The Spark system is easy to navigate and the learning material is detailed. Validation needs to be done with align some of the assesments and quizz questions with the learning material. Overall if you're looking to be able study at your own pace this would be reccomended.
Rayan Elayoubi
Rayan E.
04:28 28 Sep 23
I am currently pursuing a Double Diploma Course in Leadership Management and Practice Management, and I must say, it has been an incredible experience so far.At first, I was a bit anxious, as I work full-time, and the initial adjustment to the course structure was challenging. However, I soon found a rhythm, thanks to the excellent support and resources provided by the program.The consistent and constructive feedback I receive throughout the course gives me motivation, pushing me to excel in each unit I undertake. It's incredibly rewarding to see my progress, especially considering that I've managed to complete two units in just one month. This achievement has given me confidence in my abilities, proving that with effective time management and dedication, I can successfully balance work, life, and education.One of the strategies that has worked exceptionally well for me is scheduling in simulations before tackling the assessments. Setting these deadlines for myself has helped me stay on track and maintain a steady pace of learning. This approach makes the entire learning process smoother.I must say, the coaches are not only experts in their fields but also incredibly friendly and approachable. It's reassuring to know that there's a supportive team behind me every step of the way.
Holly A
Holly A
04:26 14 Sep 23
Like many it was time to retrain, up skill and gain some much needed security. CAL was great, self guided as I still needed to work part time and the coaches were always available. They had a great offer of a Double Diploma in Building Construction and Project Management , the work load was manageable and it has enabled me to get a job with a top building company in Perth. Thanks CAL.
Theuns Grobler
Theuns G.
22:54 10 Sep 23
The Diploma I have done was great, learned a lot, and I am able to use the new skills in my daily work. I had an amazing coach and assessor, Marissa from CAL is great, she really supported me as a learner and guided me.
Komoka Kanguya
Komoka K.
06:19 25 May 23
Excellent Learning Platform
Tsholofelo Matemotja
Tsholofelo M.
12:33 13 May 23
I have been seeing different post about Mrs Sandra Billy platform everywhere and a lot of traders keep on saying reach out to her, I eventually did and it turns out to be legit.I did an initial investment of $1000 and I received a surprised profit of $12,250 after 6days of trading, I followed her instructions with which i invested and within a week I got back my profit, I started seeing good results. Last week l made a successful withdrawal. Just stop worrying she will help you out. Thank you very much Mrs Sandra Billy .I would advise anyone seeing this post to contact her, I m responsible for the content I post here on Facebook, I m so serious about this you can inbox her directly via:Email:[email protected]: +1 (512) 893-1587
Simi Sholape
Simi S.
00:55 15 Feb 23
I highly recommend Mrs Arnold Elizabeth to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $10,000 in just a week, Elizabeth my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Arnold Elizabeth contact her viaWhatsApp:+1(562) 561-8670Email: [email protected]
Ketrina Humberdross
Ketrina H.
07:07 13 Feb 22
I did my diploma in business administration I found the course to be very informative and the support was incredibly if you want to study and your of a mature age I recommend college of adult learning
Jasmine Pacini
Jasmine P.
23:34 25 Apr 21
Friendly knowledgeable staff.Great resources.Fast response time.Convenient format.
Alex Shambho
Alex S.
12:15 30 Jan 21
Absolutely amazing start, Jason was super helpful in getting me signed up for the course. we needed to clarify some details via phone . Jason was fun to talk to and very competent in helping me out with my problems. I am looking forward to the start of the course. thank you very much
Elizabeth Flemming
Elizabeth F.
09:59 25 Jan 21
Has anyone done the Double Diploma of Business and Business administration. needing a little help full time mum . and full time worker doing 40 + hours a week. All suggestions would be helpful
Nick Larubina
Nick L.
04:35 02 Dec 20
Jason was a legend !!! So easy to deal with and I can’t wait to complete my studies and advance my career
Jennie Mcgorlick
Jennie M.
05:45 31 Oct 20
I have just completed the Double Diploma of Business and Leadership Management. The course was closely aligned with the skills I was developing in my role at my workplace. I was priviledged to have such an excellent, professional, supportive tutor in Marissa Litonjua. She was always encouraging, very helpful, approachable and accommodating. I will miss the weather updates from sunny Queensland. Thanks for being a vital part of my career aspirations. Jen
Tom Mahlook
Tom M.
12:38 21 Oct 20
Hi there. Has anyone enrolled in, or completed the Double Diploma in Logistics + Business (Procurement)?Any feedback would be appreciated. Thank you😁
Ray Millard
Ray M.
04:10 28 Jul 20
Starting my HR Diploma in March 2020, being part of CAL has been an amazing experience. The information is very rich and up-to-date. The staff and assessors are extremely helpful. Thank you CAL for helping me transition back into HR and into the workforce !
John Simunovich
John S.
08:25 24 Jun 20
CAL has been a great online learning platform. Access for a coach is simple & easy and never too hard to get hold of one.
Francisco Pina Pais
Francisco Pina P.
11:25 04 May 20
I strongly recommend the studies at CAL. My experience so far was exceptional; I learned immensely and always had the support of all team. Great people, Great teachers, Great school. The methodology and the contents are beneficial and aligned with the requirements of the work industries
Luke Long
Luke L.
06:34 03 May 20
I recently finished my double diploma of building and construction / project management through CAL. It is a great course and I learnt a lot along the way - a great experience and there is always plenty of support through the CAL team and the facebook group. Nasser was very helpful throughout the course as well!
Ashleigh Rowe
Ashleigh R.
05:04 20 Apr 20
I have just completed my double diploma in project management and leadership management. It has a lot of information and I learned so much. The price you pay in money and mentality was worth having these two diplomas now and I can’t thank CAL enough. I have always had good experiences with the coach’s, timing and content. I would recommend studying with CAL to anyone. Just chip away at it and keep motivated.
Serneste Mare
Serneste M.
06:16 30 Mar 20
In the current climate, we are all facing I have found that my coach and also the student support and administration has been VERY helpful, reassuring and timely in their communication and help. I enjoy the course and my experience from the start has been great. The effort is on me to contact and reach out and once I did this the team was on my questions immediately.
Luise Napier
Luise N.
09:28 27 Mar 20
I have studied with CAL for the past 22 months, completing a double diploma of Practice Management and Business Administration, Meagan my accessor has been a wealth of knowledge and assistance in developing my career in Practice Management. By learning the modules of the course this has allowed me to transition smoothly into my new career. I had already accepted my new role prior to completing this course, with commitment, discipline, and perseverance and an end goal the double diplomas are achievable.I strongly recommend CAL to anyone looking to further their education !!
Dau Wer Mayen Anyuon
Dau Wer Mayen A.
01:29 16 Mar 20
To convert PDF Assessment to word document
Eldrian Basson
Eldrian B.
04:55 13 Mar 20
Thank you for extending the expiring date of my current course.It is clear that the College for Adult Learning is a institute of high ethical values, where the student's education is still superior to potential monetary gain.GOOD ON YOU.I will highly recommend the College for Adult Learning to any future students, and will also make a point to promote CAL to all young people in the hospitals where I work. Dr Eldrian Basson - Clinical Epidemiologist
Gail Kerr
Gail K.
05:40 06 Jun 19
I found my whole experience with CAL to be a positive one. It's been many years since I have been in a "school" environment, so it took some discipline to get through this course. I set myself a 2 hour minimum study period each day which took a fair bit of effort and focus, as I work full-time plus have a family to look after. It was hard initially, but after a couple of weeks, I found my rhythm and it was smooth sailing after that. I also didn't put any pressure on myself-if I had a bad day at work-I didn't touch any study as I found no joy when I hit the books in that frame of mind, and that made it hard work. So, I found giving study a miss for one or two days actually beneficial, and when I did go back, I was more involved and interested in my course than before. I have nothing but praise for the support I received from the whole team at CAL - from the admin staff to the tutors. They responded quickly and the coaching calls helped me to get to the next questions/units quickly. A big thank you to each of you for the part you played in helping me achieve a long-held goal. I highly recommend CAL to anybody who is looking to take on some study. The content is laid out well and easily followed. The exercises for each topic and the assessments went a long way in ensuring that the information absorbed was drilled home.
Ben Clark
Ben C.
04:03 05 Jun 19
CAL provided a great opportunity to learn at your own pace. I would highly recommend their Diploma of Project Management if you are new to the field and looking for an opportunity to learn as you do. The Diploma greatly supported the project I was working on at the time, running me through all the steps as I implemented them.
Carl Wicken
Carl W.
10:11 20 May 19
I have just completed a double diploma with CAL. I found all of the staff there very supportive indeed and did not experience any rudeness whatsoever. Unforeseen circumstances meant that i had to request an extension , CAL were very professional in their response and understanding. Studying online is not for everyone and can be difficult if you are returning back to study after a long period. However CAL are there to support you it just takes a little bit of time to get a response from your coach, but once you are speaking with them they clarify and help you with your course work. I would recommend sourcing a study group either students from CAL or somewhere else where you can bounce ideas off each other regarding the course. This will help you as you work through the self directed learning and complete your tasks and activities in the course.Thanks to all the team at CAL who helped me through my course and got me to the end.
Robert Michael Gatt
Robert Michael G.
06:50 18 May 19
I have been impressed with CAL from the first point of contact, I totally recommend for anyone that's thinking off further their education to make the first step and contact CAL
Belinda Rantino
Belinda R.
02:54 22 Jan 19
I really enjoy my studies at the college of Adult Learning, ( I am studying the double Diploma in Human Resources and Leadership Management)the trainers are helpful and very easy to talk to. It’s taken me a bit longer to complete than expected but I can go at my own pace and I now book regular coaching calls to keep me active in my studies. Over all, I’m really happy I choose this course and this college.
Noora N Bill
Noora N B.
09:26 14 Nov 18
I’m currently doing a double diploma of construction management and Project Management. All the coaches and staff at CAL have been very helpful and the studies have been great as they provide all the text books and study resources that I need to understand all processes and regulations involved in the field I am pursuing.
Timmy Eisel
Timmy E.
08:11 17 Oct 18
I recently completed the Double Diploma in Project Management | Leadership and Management. From my initial enquiry and dealings with Tristan who was super helpful, informative and supportive, through to starting the course with the help of Student engagement coach David who helped me every step of the way and checked in to see how I was getting on, The College for Adult Learning was a fantastic learning experience which exceeded my expectations. With each Unit completed the next would be unlocked straight away and marked within the times stated (generally in half the time). The feedback from the coaches was the best of all always super encouraging and supportive but also included much needed advice in areas that may require extra study or focus. Anything I was unsure of I simply booked a time that suited me for a coach to call me to discuss anything I was unsure about. I highly rate and recommend CAL and look forward to studying with them again in the near future! Thanks so much guys !!
Johnny Preston
Johnny P.
00:51 09 Oct 18
It's got the best support mechanism in place.Coach I have been using it calm her name is Meaghan.She's calm. I'm calm.
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Course Outcomes

Real Outcomes Guarantee

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

The Real Outcomes Guarantee is part of our ongoing work to support you as you take the next step in your career. Our team, assessments and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

As you complete your studies, our Career Coach and Career Success Package are available to you, providing complimentary resume and cover letter feedback, complimentary 30-minute consultations and access to a suite of career management topics, tools and resources to help you achieve your goals.

Nationally Recognised Training

Get a nationally recognised and respected qualification

  • An Accreditation you can trust from an RTO with over 15 years’ experience in adult learning.
  • Flexible unit selection for adult learners – A tailored course that practically ‘fills the gaps’ in your experience, and does not require you to study what you already know.
  • Online 21st century learning – Quality video tutorials with comprehensive voice instructions and hands-on exercises that enable you to learn by doing.
  • Expert and up to date content – programs that are purposefully developed to be globally and future focused, rich in current workplace topics and practically relevant to your career.
  • A 30 day “earn your trust” no-risk Money Back Guarantee.
  • The option of quality 1 on 1 interactive support – Fully trained learning coaches who have been adult students themselves and actually care about your future success.
  • Access to a comprehensive package of bonus elective tutorials, unique to CAL, that will support your Accreditation with a distinct competitive advantage.
  • Specialist industry specific tool kit and resources that you will not find from any other course provider.

Career opportunities

Invest in your career with a qualification

There are more options for career advancement available after securing a Certificate IV in Health Administration (HLT47321). Many students that graduate choose to go on to complete further study such as:

  • Diploma of Practice Management (HLT57715)
  • Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120)

In-Demand skills for a Healthcare Administrator

In-demand skills for a Medical Records Administrator

This course is designed to give you the practical business and admin skills needed to oversee day-to-day administrational duties from people management through to customer service and document creation.

By completing this course, you will be able to:

  • Enhance transparency and build relationships between staff, clients, or patients
  • Ensure effective day-to-day administration of healthcare practice
  • Manage risk and compliance requirements for healthcare practice
  • Implement customer service strategies to provide confidentiality, privacy, and security, and maintain a high level of service

Senior Medical Receptionist
$60,000
Healthcare Administrator
$63,000
Clinical Coder
$75,000

We've upskilled professionals across Australia and internationally

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I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
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