BSB50120

Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) Online

  30-day cooling off period

  Unlimited one-on-one support

  100% flexible online learning

Get your Course Guide

Take your Health Administration career to the next level

The Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) offers a broad range of skills for development in areas of business administration, record keeping, and workplace organisation, specialising in health administration. This diploma will prepare you for a variety of leadership roles in health information management.

You’ll strengthen your ability to manage health billing, accounting and records systems with general business management skills including policy development and budgeting, preparing you to move into a leadership role within health information management or medical practice. This course will help you to run day-to-day operations smoothly, understand the various components of records management for medical administration, and lead your team to success.

After completing the course, you’ll have the knowledge to manage medical records to ensure they are accurately documented and patient confidentiality is maintained, as well as the ability to effectively communicate and engage a range of stakeholders at all levels to achieve positive outcomes for the business. You’ll also gain key skills in billing, invoicing, compliance with WHS policies and procedures to ensure a safe working environment.

Plan your study around your work and life – not the other way around. With no scheduled classes or tutorials to attend, you can study at your own pace, and complete the Diploma in your own time. Start putting your learning into practice almost immediately, with workplace-based assessments, and course content designed for the modern workplace.

Partnering with our Learning Coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your own success.

Get started today with a 30-day cooling off period* for peace of mind.

  • 100% online, self-paced study,
  • Study for how long you want, when you want,
  • Fit your study time around your lifestyle – not the other way around,
  • No need to attend scheduled classes or tutorials,
  • No strict or unreasonable deadlines to meet,
  • Payment plans that can be tailored to your budget,
  • Generous 24-month enrolment period, with free course extension and deferral options.

Real outcomes

  • 96% of our students surveyed said they achieved their study goal – you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.
Nationally Recognised Training
Australian Qualification Framework

TIMEFRAME

Part-Time: Approx. 14–16 months
Full-Time: Approx. 12 months

Generous 24-month enrolment period

PAYMENT OPTIONS

Flexible Plans: Starting from just $54/wk
Upfront Discount: Only $3695*

Save up to 12.27%** when you pay a $1495 upfront deposit

UNITS

Hand-selected: 12 Hand-selected Units

Content created in partnership with industry leaders

Get your Course Guide Apply to enrol

Course Details

Units

Get job-ready with industry relevant units designed to help you succeed

As a result of completing your online Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120), you’ll be able to confidently understand and apply the most appropriate procurement strategy for your business. We’ve hand-selected these 12 units to align your skills with industry expectations.

CODE PROGRAM
BSBXCM501 Lead communication in the workplace
BSBCRT511 Develop critical thinking in others
BSBOPS503 Develop administrative systems
BSBSUS511 Develop workplace policies and procedures for sustainability
BSBMED301 Interpret and apply medical terminology appropriately
BSBINS501 Implement information and knowledge management systems
BSBINS512 Monitor business records systems
BSBOPS501 Manage business resources
BSBINS513 Contribute to records management framework
BSBINS601 Manage knowledge and information
HLTADM004 Manage health billing and accounting system
BSBFIN501 Manage budgets and financial plans

Duration

Our courses are 100% online and are self-paced.

This means you can choose to study on a more intense time schedule, or just fit it around your lifestyle when you can.
The course can be completed in as little as 12 months with a full-time study load or in 14–16 months on a part-time study load, but we allow a generous 24-month standard course enrolment duration.

We provide engaging tutorials, industry-relevant assessments and work-ready learning outcomes.

  • Complete the course your way – at your own time, pace and convenience
  • You win from the start with no classes, no rush hour dash or parking hassles
  • Tutorials are easily navigated and the order can be adapted to your priorities
  • Unit quizzes serve to demonstrate knowledge obtained
  • You receive a personal learning plan and regular feedback and personal assistance from our experienced facilitators
  • Learning occurs on the job and you can apply your knowledge while you study for immediate results

Depending on your current skills and amount of experience you have, you may qualify for Recognition of Prior Learning and be eligible for course acceleration.

Study pathways

Get ahead in your career with:

There are more options for career advancement available after securing a Diploma of Business (Records and Information Management) (Specialising in Health Administration). Many students choose to complete a Double Diploma or go onto complete further study such as:

Entry and study requirements

Workplace requirements

As part of the unit HLTADM004 Manage health billing and accounting system, it is compulsory to undertake and provide third-party evidence for some assessments in an eligible industry workplace.

You will be required to have access to your own eligible workplace, or an eligible host workplace, to successfully complete this unit.
If you do not have access to an eligible workplace, please speak to our friendly Learning Consultants about tailoring your course structure to remove the workplace requirement and match exactly what you need.

Study requirements

To be eligible to enrol in our online qualifications, our students are required to:
  • Be 18 years or older at the time of registration.
  • Demonstrate the required level of competency in English language, literacy, and numeracy skills.
The required level of competency in English language, literacy, and numeracy skills for diploma and certificate IV qualifications is ACSF Level 3. You may be required to complete a language, literacy, and numeracy test if English is not your first language, and you do not hold any nationally recognised Australian qualifications. Upon enrolment, you will also be assessed over time by your learning coach for your language, literacy, and numeracy skills. Where these levels fall below the requisite ACSF standard for the qualification, the coach will advise you of the remedial options open to you. This may involve additional support or withdrawal of enrolment and refund of fees paid. Please refer to the relevant CAL policies and the student handbook for full details of the entry-level requirements’ procedure.  

Technical requirements

You will need regular access to a laptop or desktop computer with the following:
  • An adequate and reliable internet connection.
  • The equivalent of Microsoft Office with word-processing capabilities and spreadsheets.
  • A PDF reader installed.
  • Full permissions to install and access third-party software as required.
You will also need regular access to a laptop, desktop computer, or device with an adequate camera to undertake video calls for assessments as required. Typically, we recommend using a laptop or desktop computer with the latest version of Chrome. Please check to ensure your device/s align with the system requirements for our major services:
  • Brightspace D2L – our learning management system (LMS) platform.
  • Zoom – our video call platform.
  • Respondus – our quiz assessment platform.
  • Vimeo –- our video embedding platform.

Credit transfer and recognition of prior learning (RPL)

Get credit for demonstrated skills and knowledge

When enrolling in an accredited VET course, credit transfer and RPL (recognition of prior learning) are two ways you can gain credit for previous formal study and/or previous work experience.

This process may enable you to get unit credits for formal study or competencies you’ve already demonstrated. This may allow you to fast-track your qualification. You can find more information on our credit transfer and recognition of prior learning webpage. Alternatively, contact us to see what you might qualify for.

Learn more about Recognition of Prior Learning here or contact us to see what you might qualify for.

Fees and payment options

Payment Plan Payment Amount Payment Plan Length Total Amount Paid
Discounted Upfront Fee*$1495 + $129.41/moUpfront Deposit + 17 Months$3695
52 x Weekly Payments$7952 Weeks$4108
26 x Fortnightly Payments$15852 Weeks$4108
12 x Monthly Payments$33912 Months$4068
78 x Weekly Payments$5478 Weeks$4212
39 x Fortnightly Payments$10878 Weeks$4212
18 x Monthly Payments$23018 Months$4140

*Please note: The College for Adult Learning’s obligations as an RTO include taking actions to protect your fees. These protections exist to ensure that you can enrol with confidence. The principal protection which is provided to you is a pre-paid fee limit; CAL will never require you to pay more than $1,500 in advance and will never allow your advance payment balance to rise above $1,500.

**In conformance with the protections and to make our course fees more accessible to our students, you will only be required to pay $1495 at the time of registration, with a $129.41 recurring monthly payment debited for the next 17 months, equalling a total payment of $3694.97

- saving you up to 12.27% off the normal payment plan fees.


FEE-HELP and VET Loans

In order to maintain the high quality training we’re so proud of, we are not affiliated with FEE-HELP schemes or VET Student Loans, and remain a Fee For Service provider. We understand the financial pressure and concerns that come with undertaking study, so we keep our prices highly competitive and offer flexible payment plans to suit all budgets and lifestyles.
Don’t hesitate to contact us on 1300 907 870 to discuss a flexible plan that suits your budget

30-day cooling-off period

If you choose to withdraw within our 30-day cooling-off period, you’ll receive a full refund minus the $250 administration fee. This fee covers the costs of enroling (and withdrawing) you in the course. It also compensates the time of any learning coaches or support team members who assisted you during your short time with us.

After this period of time, if you wish to stop payments, you’ll need to provide evidence of hardship as outlined in our refund and cancellation policy and course withdrawal policy.

Frequently asked questions

How to become a Health Administration Records manager

To become a health administration records manager, you’ll need to achieve a qualification such as the Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120). This career path can take graduates into areas such as clinical healthcare, research, government policy and private health.

What does a Health Administration Records manager do?

Record keeping in health administration requires effectively organising and safeguarding sensitive healthcare information. Records managers in this field must ensure that records are available to clinicians or other healthcare workers when required, prioritising accuracy and complying with legal requirements with regards to privacy. Health administration records managers need to consistently audit records, revise recordkeeping policy and ensure that any administrative systems are effective and current.

Do you need a qualification to be a Health Administration Records Manager?

Records management is a highly skilled position, requiring qualifications such as a Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120). Healthcare records are sensitive, being governed by specific privacy legislation and records managers must be fully aware of their obligations. 

Recordkeeping in this field requires a thorough knowledge of administrative systems in order to ensure reliable access to records, particularly in a clinical setting. Studying a course in records management provides future health administration records managers with the skills required for a successful career.

  • 74.6%

    % of managers with at least a Diploma qualification

Mariola N.
Mariola N.
1780083131
I would like to thank CAL College for the wonderful online learning experience while completing my Diploma of Project Management. From the beginning until the end of my course, I felt supported and encouraged throughout my studies.The teachers and staff were always helpful, professional and responsive whenever I needed assistance. Even though the course was online, the learning environment felt welcoming and well organised.I truly appreciated the support, communication and flexibility provided during my adult learning journey. Thank you to everyone at CAL College for making this such a positive and enjoyable experience.
Natasha S.
Natasha S.
1779699173
Studying with CAL was a great experience. I did struggle with motivation and getting back into study but they(the coaches) were there all along. They have so many support options and are really flexible and want you to succeed. Some of the content links - in the learning modules I studied - reference reading material going back many years but still relevant and useful.
Petehr R.
Petehr R.
1779154515
I am currently in the early stages of completing my Double Diploma in Business Operations and Administration Management through the College for Adult Learning, and my experience so far has been extremely positive. The course material is well-structured, engaging, and highly relevant to the workplace.What has stood out most to me is the level of support available from the instructors and support staff. Living with Parkinson’s Disease presents its own daily challenges, and the team at CAL has been genuinely understanding, compassionate, and accommodating of my study needs and requirements. Their professionalism and willingness to assist have made a meaningful difference to my learning experience.I would highly recommend the College for Adult Learning to anyone looking to further their education in a supportive and flexible learning environment.
Covered everything that has helped me with all the content, alot of information to read and reference back to. Some modules I found easy based on my role and others I really had to put the extra effort into it, but the content covered that information, I was must impressed by the simulations as it gave me the opportunity to demonstrate my knowledge, and I became better with each simulation. Well planned out course would recommend to my fellow team members. I would like to personally thank Tom Skrzecz for his guidance in my simulation preparation and delivery very helpful and very knowledgeable.
Chris G.
Chris G.
1777851142
You get to study at your own pace & there’s a lot of support
Cheoh K.
Cheoh K.
1777097114
NetworkingNetworking
Thura Z.
Thura Z.
1775859343
I am pursuing double diploma program at CAL. Course Materials are awesome. Flexibility in study plan ensures my study-life balace. Teaching and admin staff are just a call away and are very supportive. The knowledge obtained from the industry-oriented materials equips me more confidence with extended skillset for my career goals. I highly recommed to study with CAL.
Kelly R.
Kelly R.
1775702413
the college of adult learning have been very supportive. I wasn't sure if I would be able to do this course, the course advisors guided me through step by step and help me pick the right course for me to study. I found it hard to get started as I am 48 yrs old and haven't studied for many years. the student advisors are quick to reply to my emails are very helpful at getting me on the right track. you can also schedule a call from student advisor for what time and day suits you. If you are not very good with computers, they will also help you with this. The student advisors send you weekly updates of how you are tracking, they also set you up with a study plan that will fit into your busy life and help you to complete the diploma in the required time frame. I work full time, 40 hrs weekly. I am studying a double diploma, and I have 3 children. The study plan they have created fits perfectly into my busy life. I recommend college of adult learning to anyone that wants to further their career or change their career path, like me.
Jasmine K.
Jasmine K.
1775430799
Studying at CAL makes learning very simple.. ive only been studying for a short time and am loving it!!!
Tina S.
Tina S.
1774325231
I had no problem with them, easy to work with, and love the support
Barbora G.
Barbora G.
1774311694
I had a really positive experience studying with the College for Adult Learning. The online content was clear, well-structured and easy to follow, which made it manageable to study alongside work. The assessors were supportive and provided helpful feedback throughout. Overall, a great option for flexible, practical learning.
Ramy H.
Ramy H.
1774132986
An exceptional experience from start to finish. The level of personal support and genuine care for student success at CAL is truly rare. I felt empowered and guided every step of the way. Highly recommended
Wade B.
Wade B.
1772247476
I am currently doing m project management diploma and i am very impressed with the course content and how it has all been set up. the support from the staff and assessors has been amazing, i would definitely recommend CAL for anyone looking to further their careers.
Allan C.
Allan C.
1772081558
I found the course to be very good in learning the actual requirements of CERT IV WHS the layout and scenarios of the units helped me to become far more knowledgeable and professional. The staff were incredibly helpful in every step. Sherrice Robinson Has so much knowledge and is a wonderful Trainer to work with .
I had a great experience with The College for Adults. The course was very informative and well structured, and the team was incredibly helpful, friendly, and supportive throughout. They were always approachable and happy to assist whenever I had questions. I would highly recommend this college to anyone looking to upskill in a supportive learning environment.
K A
K A
1770942281
I was initially reluctant and cautious about returning to study as an adult learner, but CAL has made the experience genuinely positive. The support provided across multiple platforms has been consistent and accessible, and there is always reliable contact available for questions or clarification. The guidance and responsiveness have made returning to learning much more manageable and encouraging.I highly recommend CAL.
Pedram S.
Pedram S.
1770772627
The course was thoughtfully designed and highly effective, with well-structured assessments that significantly enhanced my learning. Combined with the excellent support and guidance provided by the training team, it created a truly engaging and memorable experience for me.Thank you.
meenakshi S.
meenakshi S.
1770682580
I had a very positive learning experience completing the Double Diploma of Compliance and Business Management with CAL. The course content was well-structured, relevant, and practical, making it easy to apply learning to real workplace scenarios. The trainers were highly knowledgeable, supportive, and always approachable, providing clear guidance and timely feedback throughout the course. The learning management system was user-friendly, and the overall processes were smooth and well organised. The resources provided were comprehensive and up to date, which greatly supported my learning. I would highly recommend CAL for their quality education and strong learner support.
william T.
william T.
1770595240
The college has been great in both the support it provides and the content of the study.
Juliana A.
Juliana A.
1770265023
I've been doing the Diploma in WHS and I find it very thorough, easy to follow and understand. The assessor is very knowledgeable and fair, easy to talk to. The school offers easy payments and you can do your course at your own pace. I'm very please with the product and the service. Highly recommend!
Brenton S.
Brenton S.
1770120932
Tracy was incredibly helpful and really took the time to understand my situation and my goals. She made choosing the right course so much easier for me and left me feeling confident in my course decision. I’d highly recommend CAL for your future studies!
MARTIN A.
MARTIN A.
1769737043
CAL is an excellent learning platform for career development. The Certificate IV in Work Health and Safety is designed to help students gain professional experience through simulation videos and interactive learning sessions.
Anita L.
Anita L.
1769727078
When I first started my Cert. IV, I felt so overwhelmed with my first learning pack. By participating in initial zoom calls to support new students and reaching out and having scheduled calls from coaches to support me - I quickly found that I was not alone, not the only mature aged student that was terrified and that there was not judgement only support to help me succeed and that I had access to whatever support I needed, I just had to reach out. Building relationships with coaches and allowing them to help me has seen me successful in completing learning packs. I would recommend anyone study with CAL - Your limitations are only placed on yourself by you. The Centre for Adult Learning and the coaches all want to see you succeed. You too can be on that path.
jayden G.
jayden G.
1769134031
I completed the Cert IV in WHS through CAL. I found the assessor’s and coaches to be extremely helpful in completing assessments, with the ability to book coaching calls on Zoom when help was required, including some weekend availability to fit study around my work schedule. I also enjoy the assessment call booking system that is used as it allowed me to book assessment simulation Zoom Calls ahead of time, creating a deadline for myself to complete assignments which helped me complete the certificate much quicker than expected. The assessor’s provide helpful feedback on assignments and are very transparent if something needs to be revised. The course has difficult aspects, however I believe it is possible for anyone to complete if they are determined, especially with the help of assessors. All the information needed to complete assignments is easily accessed through the modules, with a small portion of internet research needed to complete assignments. I absolutely recommend completing study through CAL, and I will be sure to go through CAL again should I choose to complete another certificate/diploma.
Jayden B.
Jayden B.
1769133878
Great teachers, great material, great experience.
Studying Double Diploma in Quality Audit + Business (Compliance) with CAL and it has been one of the best decisions I've made. If you are busy with work and life commitments, CAL is the best place for you if you are looking to study. It caters for busy people in mind. Support is readily available for you, whenever you need it. I highly recommend CAL to anyone who wants to take the next step in their career.
Sisi R.
Sisi R.
1768785630
I am happy to share that I have made a right choice for choosing CAL for studying my Certificate IV in project support course. The coaches are very helpful. Specially I want to thank my coaches Nasser Babee & Tom Skrzecz for guiding me throughout the course. Without their support, its not an easy task to complete my course .Thank You
Palka P.
Palka P.
1768486510
I spoke to Tracey from the student support team, and she was very supportive and positive throughout our interaction. She also very patiently detailed all my options in order for me to complete my courses. Truly thankful for the support I was provided!
Mario B.
Mario B.
1768169989
Words cannot express the feeling of acceptance, and encouragement I have received from College of Adult Learning!After 30 years is sought to study again! Pursuing a new career path and preparing for it seemed daunting and discouraging until I found CAL.Staff and Student faculty are so great with us newbies.I highly recommend their services.
Sharare Q.
Sharare Q.
1765771824
At the beginning of this journey, I felt too much fear but after passing 3 months studying, I see myself in a new field of job & too much understanding about this field. Thank you Team🙏😊
Dephney E.
Dephney E.
1765764889
I love that the lessons were easy to comprehend and if we needed help we could reach out to the coaches for help if needed and the fact that it’s self paced made it easier for me to fit it to my schedule.
Lisa F.
Lisa F.
1765325191
I’ve had a great experience with The College for Adult Learning so far. One of the biggest advantages is that it’s fully self-paced and you can work through the coursework on a schedule that fits your life. Whether you want to move quickly or take your time, the flexibility makes it easy to balance studies with work and other commitments.The student support team and learning coaches have been incredibly helpful. It really feels like you have a team behind you, even though the course is online.I also appreciate the variety in the learner assessments. Instead of relying on just written assignments, the program includes video role plays and simulations with the coaches as well. This mix allows you to demonstrate your skills in different, practical ways and makes the overall learning experience much more engaging.Overall, I’d highly recommend The College for Adult Learning to anyone looking for a flexible and supportive learning environment.
Babbel
Babbel
1765013144
I definitely recommend whoever wants to get a degree in leadership and management. People here really check on you very often, and help you with all your questions. I feel like i am gaining a lot of knowledge and becoming stronger in my field of business.
Angela A.
Angela A.
1764147018
I completed Diploma of Work Health and Safety with CAL. It was a very thorough and interesting course, which has given me high levels of confidence and comprehensive knowledge on the topic. I enjoyed the variety of activities and assessments throughout the course and the opportunities to build on learning with practical applications and real world examples.Staff were fantastic and the support available at all times was excellent. Students can access unlimited mentoring and support calls and in the early weeks of the course I took full advantage of this opportunity. The assessment process is multi-layered and helps build the progression of knowledge and understanding with clear feedback and guidance throughout.
Paula H.
Paula H.
1762160268
The College for Adult Learners is a fantastic place to study. The staff are exceptionally supportive and understanding, providing guidance and encouragement every step of the way. They truly care about their students’ success and go above and beyond to make learning flexible, accessible, and rewarding for adult learners. Highly recommend this college for training.
Ben E.
Ben E.
1761717105
Extremely happy with CAL, from enrolment it has been quite simple process with easy to follow online instructions and a support team that is willing to resolve any concern or issues encountered promptly. Learning materials are current, practical and provide good learning outcomes relevant to the assessment tasks. Would be happy to use CAL for further training.
Dean H.
Dean H.
1761628735
Even before signing up for my certificate 4 in project management at CAL I found the information online and support staff to be very helpful, open, and available to answer all of my questions. Since my enrolment, Tracey and the support team have been very helpful in getting me (and keeping me) on the right track. Thank you team and I recommend this to anyone looking at expanding their knowledge whilst keeping a work/life balance.
rony I.
rony I.
1761022773
The CAL Institute is a friendly and welcoming place to learn. The staff are supportive, the learning environment is great, and they respond quickly to any questions or concerns. Highly recommended!
Rachelle D.
Rachelle D.
1760928328
Studying my Double Diploma in Logistics and Leadership Management with CAL has been one of the best decisions I've made for my career. The platform is easy to use, well-structured and designed with busy adults in mind - perfect for balancing study with work and life commitments.The support from the CAL team has been excellent, and the course content is practical, relevant and directly applicable to my needs. I really appreciate being able to learn 100% online, at my own pace while still feeling supported every step of the way.It feels great to be investing in myself and my future through such a professional and flexible program. Highly recommend CAL to anyone wanting to build their skills and take the next step in their career!
Donna M.
Donna M.
1759183756
I did Cert IV in WHS it was great and the tutors and support were amazing.
Bradley W.
Bradley W.
1758504578
Excellent course content, comprehensive and well thought out material. Assistance with planning your time to meet the goals you want to achieve, includes reports on contact hours with the learning system keeping you on track.Have been very impressed.
Next Reviewsjs_loader

Course Outcomes

Real Outcomes

  • 96% of our students surveyed said they achieved their study goal - you can too.
  • Our commitment to helping you achieve real-world results.
  • Receive two FREE short courses for furthering or achieving your goals.

Real outcomes are part of our ongoing work to support you as you take the next step in your career. Our team, assessments, and feedback are all focused on helping you in your career, not just passing your course.

Our Learning Coaches are industry veterans and supportive mentors who will help you complete your studies. Their assessment feedback is designed to reflect on-the-job and industry expectations, giving you more than just a competent result.

Nationally Recognised Training

Get a nationally recognised and respected qualification

You’ll study standardised, industry-relevant units that will encourage you to apply your knowledge and learning in real-world situations and gain real, job-ready skills.

  • Awarded by the Australian Government, this qualification is recognised and respected nationally.
  • Self-paced online course with 24/7 access.
  • Unlimited study support – you may be studying from home, but you’ll never be alone.
  • One-on-one coaching with industry professionals.
  • 24-month enrolment so you’re not rushed.
  • A 30-day cooling off period for peace of mind.
  • Designed in consultation with industry experts to give you the skills necessary to thrive.
  • Practical applications and assessments based on workplace evidence.
  • The skills taught within the course have been structured to give you superior flexibility when applying them in the workplace.

Career opportunities

Invest in your career with a qualification

CAL’s Diploma of Business (Records and Information Management) (specialising in Health Administration) will give you key administrative skills and strengthen your ability to manage the complete admin and recordkeeping function within a medical practice.

  • Median salary of $55 000 for Medical Records Administrator*
  • Median Salary of $58 000 for Senior Medical Receptionist*
  • Median salary of $60 000 for Medical Secretary*

The Diploma of Business (Records and Information Management) (Specialising in Health Administration) (BSB50120) is also ideal for small business leaders and sole traders, providing a rounded set of valuable managerial and logistical skills.

In-Demand skills for a Records Manager

In-demand skills for a Medical Records Administrator

This course is designed to give you the skills needed to oversee the development and implementation of strategies for effective record and information management to increase efficiency within a business of any size. You’ll gain key administrative business skills and strengthen your ability to develop, implement and continuously review work practices to support consistent, accurate, high-quality records and information management in any organisation.
Through completing this diploma you will be able to:

  • Implement and manage information management systems to increase efficiency
  • Monitor business records systems and records management to ensure information is accurate
  • Lead communication in the workplace to enhance transparency and build relationships between departments and stakeholders
  • Ensure effective day to day operations of business record systems
  • Develop, implement and manage the organisational policies to align with compliance requirements and best-practice standards
  • Lead a Records and Information team in the delivery of high-level operations to a business of any size
  • Develop, implement and continuously review practices to ensure consistent, accurate, high-quality records and information management
  • Develop organisational strategies with a focus on digital and social responsibility

Senior Medical Receptionist
$60,000
Records Manager
$63,000
Health Information Manager
$105,000

We've upskilled professionals across Australia and internationally

Enquire now

Enquire now and get your FREE Course Guide

I thoroughly enjoyed the course and would happily recommend to anyone who is in a leadership role.

Lee Hartwell

It covered all topics. Talent management, operations, leadership and metrics. Great overview issues in work place discussion. Great output.

Lenny Ewers

It was really great to be able to complete my Diploma at my own pace and I received excellent support from my CAL coach.

Kylie Jarvis

Very practical and useful information that is directly related to the workplace.

Angela Henderson

There are no other RTO's where you can do this and undertake work at your own pace in your own time. 

Shannon Watkins

Thank-you to the CAL team for providing me with a flexible learning environment that would fit around my working commitments.

Joshua Polkinghorne
Google Rating
4.3
Based on 406 reviews
×
js_loader