Leadership and management are the skillsets required of those in senior management positions. Leadership and management careers can be in virtually any industry, with a focus on business, with entry level positions such as a team leader or supervisor common pathways with a certificate level qualification. Leadership and management skills can include strong communication skills, understanding of work health and safety, and business planning.
Business leadership and management is a broad area that encompasses the skills and responsibilities of many business and managerialfocused roles within an organisation. Professionals working in this area assist in keeping the business running, growing the business or increasing specific business goals such as revenue growth, market penetration, competitive advantages, client management and more.
Professionals working within leadership or management roles are crucial to the success of an organisation. Working within a business role can mean a variety of things. Professionals can work on the administrative side, the operations side, the client or customer service side or the business development side. There are a multitude of roles someone with a business leadership or management qualification could fill, based on their strengths, transferable skills and career goals.
Employers are looking for professionals with the right technical skills in business, but also, the right transferable skills. Professionals who succeed in leadership and management roles are approachable, driven, able to work independently, excellent with people management and communication, possess stakeholder management skills and more. The ability to analyse data and create reports is also preferred by employers, who are seeking a professional to fit seamlessly into a business role.
Develops, manages and executes business operational plans. This role is responsible for leading and communicating effectively with their teams and having a high level of written communication.
Works on new strategies to increase business growth, manage client relationships and innovate new processes to improve efficiencies. This role is responsible for a variety of sectors within a business.
Specialises in business development activities. This role creates plans for business growth, analyses current processes and systems, optimises marketing and hiring strategies, and develops business solutions.
Manages communication and expectations between leadership and employees. This role involves task delegation, dispute resolution, employee management and driving team targets and efficiency.
Working as an office manager can see you working in a range of industries, from retail and warehousing to medical and professional services. This role is responsible for making an office and its people run efficiently.
Specialises in executing business strategy, liaising with stakeholders and employees to effectively run a business. This role is responsible for the company’s overall management and business strategy.
Sells products or services for a company. This role may be in person, over the phone or online. Most sales representatives focus solely on converting interested people into customers, however they may assist customer service.
Works across a range of responsibilities which may include administration, data analysis and reporting, documentation of processes, billing and improving business efficiency.
Provides support to the business by documenting business requirements, processes and procedures. This role analyses data and reports and suggests ways to improve operations and achieve business goals.
Develops, manages and executes business operational plans. This role is responsible for leading and communicating effectively with their teams and having a high level of written communication.
Works on new strategies to increase business growth, manage client relationships and innovate new processes to improve efficiencies. This role is responsible for a variety of sectors within a business.
Specialises in business development activities. This role creates plans for business growth, analyses current processes and systems, optimises marketing and hiring strategies, and develops business solutions.
Manages communication and expectations between leadership and employees. This role involves task delegation, dispute resolution, employee management and driving team targets and efficiency.
Working as an office manager can see you working in a range of industries, from retail and warehousing to medical and professional services. This role is responsible for making an office and its people run efficiently.
Specialises in executing business strategy, liaising with stakeholders and employees to effectively run a business. This role is responsible for the company’s overall management and business strategy.
Sells products or services for a company. This role may be in person, over the phone or online. Most sales representatives focus solely on converting interested people into customers, however they may assist customer service.
Works across a range of responsibilities which may include administration, data analysis and reporting, documentation of processes, billing and improving business efficiency.
Provides support to the business by documenting business requirements, processes and procedures. This role analyses data and reports and suggests ways to improve operations and achieve business goals.
Business managers can have a variety of responsibilities based on the size and the nature of an organisation. In a large organisation, business managers may have specialisation in one function of the business, and work with other managers and team leaders to achieve goals. In a smaller organisation, a business manager may control the strategic direction of the business on their own, as well as overseeing various departments. On an average day, business managers will be conversing with clients, employees or other stakeholders, either in person, video calls, over the phone or via email. They may need to read and assess specific business reports and data, create business reports and data or work on long-term strategies for the business.
Business managers also might be more hands-on, directly managing certain employees or checking in with department meetings or management meetings. Business managers can also work independently of an organisation’s departments, and be seen as a consultant focusing on a specific business goal such as new product development, client account management and retainment, or action revenue growth strategies.
Pursuing career opportunities in business management
Given the opportunity to pursue a business management career in almost any industry, insights into particular roles are more difficult to measure. A report from 2020 shows that within business management roles, Office Manager occupations show the largest increase in employment, with all business management roles showing a positive growth in employment rate. Office managers are shown to increase from around 141,000 professionals in 2020 to 180,000 by 2024.
The top occupations in demand are:
Program or Project Administrator
Corporate General Manager
Corporate Administrator
Office Manager
General Manager
The 2019 – 2020 WGEA Report (Workplace Gender Equality Agency) brought forth some data about the percentage of women in business leadership positions. Women make up:
48% of Key Management Positions
28.1% of Directors
14.6% of Board Chairs
The WGEA Report also details a valuable 10-step process for getting more women into management positions:
Starting a career in business leadership and management all begins with the right attitude, willingness to network, and the drive to qualify oneself with the right skills and knowledge. A qualification in business like the Diploma of Business (Leadership) (BSB50120) is an excellent way to ensure you are learning the right skillsets and able to confidently succeed in any job role and industry. For those succeeding in a 2IC role and looking to transfer into a leading and managing role, the Diploma of Leadership & Management (BSB50420) is an excellent choice for developing critical management skills. Having the right attitude to leading is important, but having the knowledge, understanding and skills to support your leadership approach is essential.
From launching a start-up, to taking an existing business to new heights, a Diploma of Business will give you the practical knowledge to develop and improve a business at all levels. Get the advantage you need to take your next step in your career and excel in the business world.
100% Online Learning
Approx 15 months part-time
Approx 12 months full-time
Office Manager$67,000
General Manager$118,000
Business Development Manager$79,000
Develop your entrepreneurial skills and become a confident small business operator with essential business, marketing and financial skills in this entrepreneurship and new business online course.
100% Online Learning
Approx 10 months part-time
Approx 8 months full-time
Team Leader$72,000
Small Business Owner$100,000
Project Coordinator$65,000
Become a qualified Business Director with strategic business, leadership and workforce planning skills designed to equip you with the knowledge required to progress into senior management.
100% Online Learning
Approx 18-20 months part-time
Approx 18 months full-time
General Manager$118,000
Chief Executive Officer$160,000
Business Manager$100,000
Develop your organisational development skills and become a confident people and culture manager or organisation development consultant with essential change management, communication and leadership skills in this organisational development online course.
100% Online Learning
Approx 14-16 months part-time
Approx 12 months full-time
Organisational Development Specialist$97,000
Change Manager$155,000
People and Culture Manager$125,000
Study leadership and management to ready yourself with practical skills for career progression. Formulated by industry experts with years of experience, this qualification will equip you with the skills you need to effectively lead your teams.
100% Online Learning
Approx 14-16 months part-time
Approx 12 months full-time
Team Leader$72,000
General Manager$118,000
Office Manager$67,000
From launching a start-up, to taking an existing business to new heights, a Diploma of Business (Leadership) will give you the practical knowledge to develop and improve a business at all levels. Get the advantage you need to take your next step in your career and excel in the business world.
100% Online Learning
Approx 15 months part-time
Approx 12 months full-time
Office Manager$67,000
General Manager$118,000
Business Development Manager$79,000
Study leadership and management to ready yourself with practical skills for career progression. Formulated by industry experts with years of experience, this qualification will equip you with the skills you need to effectively lead your teams.
100% Online Learning
Approx 14-16 months part-time
Approx 12 months full-time
Team Leader$72,000
General Manager$118,000
Office Manager$67,000
From launching a start-up, to taking an existing business to new heights, a Diploma of Business (Leadership) will give you the practical knowledge to develop and improve a business at all levels. Get the advantage you need to take your next step in your career and excel in the business world.
100% Online Learning
Approx 15 months part-time
Approx 12 months full-time
Office Manager$67,000
General Manager$118,000
Business Development Manager$79,000
This Certificate IV in Leadership & Management will prepare you with the skills you need for effective team management by building your management skills and developing your leadership style.
100% Online Learning
Approx 10-12 months part-time
Approx 8 months full-time
Office Manager$67,000
Team Leader$72,000
Supervisor$75,000
Become a qualified Senior Manager with strategic leadership and problem-solving skills designed to equip you with the knowledge required to progress into senior management.
100% Online Learning
Approx 18-20 months part-time
Approx 18 months full-time
Operations Team Leader$78,000
General Manager$118,000
Business Manager$100,000
Our Real Outcomes Guarantee is our commitment to you and your career goals, ensuring that your studies will give you real-world benefits.
Our team, assessments and feedback are all focused on helping you in your career, not just completing your course. As the only RTO offering this, our guarantee is part of our ongoing work to go beyond just a piece of paper.
[My] manager explicitly told me that one of the reasons she awarded me the position was because she saw that I’d got the double diploma that I had achieved… Not because of the skills that I’d learned in my last role, but because of the skills that CAL taught me.
It’s helped me not only with just having the diploma on paper, but also enhancing those skills on the job to give you the experience that you need to move up the ladder.
We support you beyond achieving your qualifications – we want to help you be as prepared as possible for taking the next step in your career. Our Careers Hub gives you complimentary and exclusive access to resources and personalised advice from our in-house Career Coach.
My experience with Jenni the career counsellor was exceptional…The feedback was so helpful. She was encouraging too, and made me feel more sure about how to ‘sell myself’ to the target employers. I am very impressed with CAL’s careers hub – many resources that I will use. Thank you very much for your help.
– Samantha M.
Every member of our team is here to support you beyond achieving your qualifications. We want you to be as prepared as possible for taking the next step in your career. As a CAL student you’ll gain access to our Careers Hub through our online learning hub ‘Spark’.
