Why Choose a Business Operations Diploma over Administration


Which diploma is better? Diploma of business administration or diploma of business operations


The choice between an Administration or Operations diploma can be a difficult decision for many students. Both qualifications have their own for and against. However, an Operations Diploma can often lead you to more opportunities and into exciting career paths. 

Difference between Administration and Operations

While there are responsibilities that crossover between Administration and Operations, there are clear key differences. Business Administration encompasses a range of activities, such as financial management, marketing, human resources, and strategy. Professionals in this field are responsible for managing people, processes, and resources, to ensure the organisation runs efficiently. 

Operations has a similar threshold of responsibilities and skillsets. Business Operations are focused on the processes and systems that allow a business to operate effectively. This includes activities such as production, procurement, supply chain management, and quality control to meet the strategic objectives of the organisation. 

Both Administration and Operations play crucial roles in a business or organisation, and go hand-in-hand to achieve a cohesive workplace. 

What is the Diploma of Business (Operations) (BSB50120)?

The Diploma of Business (Operations) (BSB50120) is a well-rounded qualification suited to people who are looking to advance their career in business operations or pivot from another. The course provides knowledge of technical skills as well as management know-how.

By completing the business operations diploma, you’ll be prepared for business operations roles by developing key skills in business administration, finance, and communication. You’ll strengthen your ability to manage essential business operations, understand the various components of a business, and lead your team to success.

An Operations Diploma provides specialised knowledge and training in the areas of production and logistics, which are critical for managing the day-to-day operations of a business. This diploma leans more on practical learning, with a focus on developing skills in problem-solving, decision-making, and project management. All these skills and expertise allow you to work in a wider range of careers within both Operations and Administration. 

Why the change to Business Operations Diploma?

At the College for Adult Learning, the Diploma of Business (Operations) (BSB50120) has replaced our previous Diploma of Business Administration (BSB50415). This change was implemented to provide students with a modern qualification with a strong focus on highly employable skills in business. 

Guided by the knowledge of industry professionals, this qualification will give students a range of relevant skills to set them up for long term career success in the business operations industry.

Another reason for the upgrade is due to the changing nature of work. While roles in administration will always be an essential function of business, new automation technology can now carry out some roles traditionally done by administrative professionals.

However, the duties of operations professionals are less impacted by automation as the responsibilities are more focused on management than administrative.

What does an Operations Manager do?

Operations Managers are an integral part of a business or organisation. They are responsible for overseeing the day-to-day operations of a company or organisation. This can involve a wide range of tasks, including managing teams, monitoring production or service delivery, developing and implementing policies and procedures, and ensuring that operations are efficient and cost-effective. 

They also may be involved in strategic planning and budgeting, as well as working with stakeholders and executive teams to identify opportunities for growth and improvement. 

Common duties of an Operations Manager may include:

  • Implementing and enforcing work health and safety policies
  • Planning and implementing a business-wide change, such as the installation of a new software program
  • Managing recruitment and training of staff
  • Following processes and implementing efficiencies
  • Managing the business’ payroll
  • Organising accounts and bookkeeping

Career opportunities in Operations

Working in operations is an excellent and rewarding choice, thanks to the many career opportunities on offer. From entry-level through to senior management positions, the roles on offer are plentiful. With an expected 9.6% job growth over the next 5 years*, Operations makes sense for those looking for long-term career options.  


Operations Salary

Your salary in Operations will grow as your skills, expertise, and qualifications do. 

You can often start as an Operations Assistant with little experience but a Diploma qualification, earning on average $65,000 a year*. This role aims to assist the Operations Manager and is an excellent way to gain knowledge about the industry while learning skills from an experienced mentor.


With a few years of experience behind you and a Diploma of Business (Operations) (BSB50120), you’ll be prepared for roles such as Operations Team Leader, with the potential to earn $78,000 a year*. Operations Team Leaders take on more responsibilities, managing their workspaces to ensure productivity and work flows within their Operations teams. 

An Operations and Leadership & Management Double Diploma, coupled with at least 2 years of experience can lead you into senior-level positions like Operations Manager. You’ll be responsible for developing operations strategies, as well as running the day-to-day operations, and earn on average $110,000^ a year. 


You can also take your skills learned through the Operations Diploma and utilise them in other industries. The skills you acquire through an Operations qualification easily transfer into Administration roles, making the Diploma of Operations the perfect choice for career longevity, opportunities and growth. 

Other positions you could work in thanks to your relevant skills and knowledge in Business Operations include:

  • Facilities coordinator
  • Purchasing manager
  • Logistics analyst
  • Process engineer
  • Transportation manager
  • Customer service manager
  • Operations analyst

The Diploma of Business (Operations) (BSB50120) is an exciting addition to the business stream. With a specific focus on people and leadership skills, this diploma will ensure graduates are career-proofed from rises in automation. It is an excellent choice for those looking for an enjoyable and rewarding career where no two days are the same.