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Privacy Policy

Who are we?

At The College for Adult Learning (TOID 22228), we value your privacy and want you to understand how we use your information.

This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

In this policy, “we”, “us” and “our” refers to The College for Adult Learning.

What information is being collected and how will it be used?

When you enquire or enrol for a course we might ask you to provide personal data to us, such as your name, address, email address and phone number.

While you use our site and services, we collect general information that web browsers and servers typically make available. This includes things like your IP address, device type and information regarding what pages are accessed and when, if you have enquired or enrolled for a course. This information helps us troubleshoot problems and keep our website up to date to provide the best possible experience.

Your payment information is not held by us, it is collected by our third-party payment processors who specialise in the secure online capture and processing of credit/debit card transactions.

We will not sell or rent your information to third parties.


Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

  • Why do we use cookies?

    We use cookies to help us remember, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Additionally, it helps certain features of our website, such as the chat feature function effectively.

  • Who will it be shared with?

    We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. This includes services such as Google Analytics or Facebook.

  • What will be the effect of this on the individuals concerned?

    The data we collect using Cookies is anonymous and cannot be linked to your personal data. Data Processors such as Google and Facebook use Hash identifiers to link this with their data. Any additional data is not given to third-party service providers to control and store. All the third-party service providers used as Data Processors have the option to anonymise or delete your data. If you would like further information on how to access, anonymise or delete this data please contact us.

  • Remarketing

    We also use 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). We also use the Facebook tracking cookie, which means you may see ads from us on Facebook. As always, we respect your privacy and are not collecting any identifiable information using Google’s or any other 3rd party remarketing system.

    The third-party vendors, including Google, whose services we use – will place cookies on web browsers to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make unique offers and continue to market our services to those who have shown interest in our service.

  • Necessary Cookies

    Many Cookies on our website are required for general browsing functionality.

    Cookie Name Purpose Expiry
    _cfduid Security and Location identification for Cookie Law 1 Year
    JSESSIONID Preserves users states across page requests Session

     

    Our chat widget for course and student services enquiries requires the use of Cookies to maintain functionality. A full list of the cookies used and the purpose of them is available here: https://www.olark.com/help/cookies

    When testing new website functions, we use a third party data-processor called Hotjar to monitor experience, find issues and ask for feedback. None of the information collected is personally identifiable. If you would like to learn more you can do so here: https://www.hotjar.com/legal/policies/cookie-information

Opt-out of Third Party Cookies

You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager.

https://www.google.com/settings/u/0/ads?hl=en&sig=ACi0TChkj2QJ-FGhqVW_zQwaLU6TMeUbf2F25h136Cu9utpBlxg2fAAyJdhsdSJALWGsu20QFE9dLpi3hd43Y4jMXAYqufK65Zy08XhYiosKocxVmwhYddFNrJNF6dZ8SEAujHfy4qQJpSxoAZUHe48nhMl5vhIAszIWxrnqgTyEsyGlOxxKE2w

You may adjust your Facebook Advertising settings and their use of cookies in the Ad Settings here: https://www.facebook.com/ads/preferences/

Our CRM client Pardot will provide a cookie opt-in banner if you are in a location where this is legally required. Cookies are only set if you are logged in as a user (if you have enquired or are a student). As we are an Australian RTO, this is an unlikely occurrence.

Also, you can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page: http://www.networkadvertising.org/choices/