Case Studies

If you’re not working or are unable to use your workplace for your assessments, we have created simulated workplace case studies for you. These include John Readings Book Store and partner companies the Book Cafe Group, TSG and Global Giftware, as well as Optimal Health, HUCKs and PHARF.

Unless instructed otherwise, most students will be required to reference the John Readings Book Store and partner companies as their case study.

You won’t need all documents straight away – for information regarding which documents are used for which unit, please carefully read your Assessment document/s.

For John Readings Book Store and partner companies, your case study documents will be sorted into relevant sections below. Simply use the tabs to navigate between sections and locate your documents. The Book Cafe Group, Optimal Health, HUCKs and PHARF case studies can be found in their own named tabs in the section below. If you have trouble locating any documents, please use our Contact a Coach page to submit a support request.

Company Information, News, Plans and Project Documents

Company News

About the Company

Company Awards

Online Bookselling Strategy

Business Plans

Policies

Communications

Project Management Documents

Risk, Quality, Continuous Improvement and Auditing Documents

Audit Documents

Risk Management

Continuous Improvement Documents

Operations, Financial Management, and Records and Document Management

Operational Policies

Office Equipment and Communications Policies

WHS and Safety Policies

Logistics, Transport and Procurement Policies

Operational Plans

Standard Operating Procedures

Projects

Records and Document Management

Financial Statements and Documents

Financial Policies

Logistics, Suppliers, Procurement and Contract Documents

Supplier Management

Procurement and Suppliers

Business Model Changes, Expansion and Acquisitions

Layouts and Upgrades

Inventory and Warehouse Management

Transport Documents

Position Descriptions

Policies and Procedures

Human Resources Documents

HR Projects and Strategies

HR Planning and Proposals

Stakeholders

Surveys and Reports

Templates

Recruitment, Selection and Induction Policies

Conflict, Misconduct and Probation Policies

Performance Management Policies

Diversity, Discrimination, Harassment and Bullying Policies

Termination and Returning to Work Policies

Miscellaneous Policies

Book Cafe Group Documents

Book Cafe Business Documents

Templates

Policies

Optimal Health Clinic Case Study Documents

Optimal Health Clinic

Hucks Case Study Documents

PHARF Case Study Documents

Company Introduction and News

Company News

About the Company

Company Awards

Online Bookselling Strategy

Company Business Plans

Business Plans

Policies

Communications

Project Templates

Project Management Documents

Operations

Operational Policies

Office Equipment and Communications Policies

WHS and Safety Policies

Logistics, Transport and Procurement Policies

Operational Plans

Standard Operating Procedures

Projects

Financial Management

Financial Statements and Documents

Financial Policies

Records and Document Management

Records and Document Management

Information Systems Management

Information Systems and Management

Quality, Risk Management and Audit Documents

Audit Documents

Continuous Improvement Documents

Risk Management

Supplier Management, Partner Services, Procurement and Contracts

Supplier Management

Procurement and Suppliers

Logistics and Transport Management

Business Model Changes, Expansion and Acquisitions

Layouts and Upgrades

Inventory and Warehouse Management

Transport Documents

Position Descriptions

Policies and Procedures

Human Resources Planning and Projects

HR Projects and Strategies

HR Planning and Proposals

Stakeholders

Surveys and Reports

Templates

Human Resources Policies and Procedures

Recruitment, Selection and Induction Policies

Conflict, Misconduct and Probation Policies

Performance Management Policies

Diversity, Discrimination, Harassment and Bullying Policies

Termination and Returning to Work Policies

Miscellaneous Policies

Employment and Position Descriptions

Induction, Probation and Termination

Position Descriptions and Contracts

Book Cafe Group

Book Cafe Business Documents

Templates

Policies

Optimal Health Case Study

Optimal Health Clinic

HUCKs Case Study

PHARF Case Study Documents