Introduction to Performance Management

Performance Expectations and Measures

People & Productivity Series of Short Courses

Course Package Includes:

  • 1 x 25 minute high definition video tutorial

  • PLUS A Guide to Writing Effective Objectives


A very practical tutorial in how to best use performance measures to get the very best out of your employees!

This video looks at what constitutes our performance expectations and then unpack differences between the various performance measures – results, actions and behaviours and how to write them.


You Will Learn:

  • The key outcomes and actions involved in performance management
  • How to use the SMARTA formula to develop goals, objectives and KPI’s
  • How performance objectives help you to plan for results not just planning activities
  • Why collaboration between the employee ,their line manager and other stakeholders is critical when developing effective, efficient objectives
  • How to write performance objectives and measures of indicators of success using appropriate and clear language
  • The characteristics of performance standards and when to use them
  • How to group behaviours and actions into performance dimensions & the characteristics of performance dimensions
  • The four fundamental variables that affect the level of employee performance
  • How to develop standard performance rating scales
  • The difference between performance dimensions and competencies

Designed For:

Managers, Supervisors, Team Leaders and anyone who wants to build more supportive work relationships for employee engagement and increased productivity.

Also Available in Workshop Format for groups of 10 or more.

Enquire about customising this program to suit your specific workplace requirements.