Course details

To be eligible to enrol in this online practice management qualification, students are required to:

• Be 18 years or older at registration. 
• Demonstrate competency in English language, literacy, and numeracy skills. 
• Have regular access to a laptop,  computer or another device with an adequate and
  reliable internet connection.
• Have access to your own eligible workplace, or an eligible host workplace, to successfully complete the qualification.
• If you are not in an eligible workplace, you must source your own host workplace that meets the requirements for the course. For more information, please speak to our friendly learning consultants.

Your Double Diploma of Practice Management (HLT57715) & Leadership & Management (BSB50420)

Entry requirements

Diploma of Practice Management (HLT57715)

The Diploma of Practice Management is designed for health professionals who have good listening skills, are resourceful and proactive, and can offer patience and empathy in complex situations. Many of those already working in the healthcare industry can benefit from a course in practice management to upskill into a senior-level position.  

You'll have two years to complete your course, so you don't feel rushed. Plus, you can access an additional six-months on us if you need it.

Studying independently doesn't mean you're alone. You'll have unlimited access to learning coaches and student success advisors throughout your course.

We're confident you'll love your course! But if it's not right, you can withdraw in the first 30 days for a full refund (minus a $250 admin fee).

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Course delivery

This practice management course is 100% online and self-paced,  so you can study on your own terms. Make your way through the units on our Spark Learning Hub, with regular checkpoints to test and strengthen your learning. You’ll complete a combination of quizzes, written activities, and assessment tasks.

All assessments are based on your workplace or the case studies we provide. Assessments may include simulations/role-play activities. These are conducted with a learning coach and may need to be completed with others
(e.g. coworkers, friends or family) in real-time through Zoom or in a pre-recorded video.

The Double Diploma of Practice Management & Leadership & Management starts from $4,695 on this month's offer, with flexible payment plans for all budgets. You'll always have the opportunity to see your complete schedule of fees before you make any payments.

We also offer a 30-day cooling-off period to all  our students for peace of mind. This means that you can withdraw in the first 30 days of your enrolment for a full refund (less a $250 administration fee). 

Additionally, you'll be entitled to one free deferral (up to three months) and one free extension (up to six months) during your studies with us.

Pricing

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Charlotte, Corey, Ben, Miles, Ian, and Karen are just some of our many graduates who've gone on to craft careers for themselves. This is their story.

Course overview

About the Double Diploma of Practice Management & Leadership & Management

Your Double Diploma of Practice Management + Leadership & Management has been designed for those working in a healthcare practice who want to increase their skills in both practice management operations and leadership to successfully move into management roles. You’ll develop key skills in legal compliance, billing and accounting systems, as well as managing staff performance to ensure your practice is operating efficiently.

Partnering with our learning coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your success.

• 100% online, self-paced study. 
• Study for how long you want, when you want. 
• Fit your study time around your lifestyle – not the other way around. 
• No need to attend scheduled classes or tutorials. 
• No strict or unreasonable deadlines to meet. 
• Payment plans that can be tailored to your budget. 
• Generous 24-month enrolment period, with free course extension and deferral options.
  

Units

The Double Diploma of Practice Management + Leadership & Management requires a total of 16 nationally accredited units: 10 core units and three electives. 

• BSBPEF502 Develop and use emotional intelligence 
• BSBCMM511 Communicate with influence
• BSBTWK502 Manage team effectiveness
• BSBLDR523 Lead and manage effective workplace relationships
• BSBCUS501 Manage quality customer service (BSBOPS505)
• BSBCRT511 Develop critical thinking in others
• BSBMGT502 Manage people performance (BSBLDR522)
• CHCDIV001 Work with diverse people
• BSBFIM501 Manage budgets and financial plans (BSBFIN501)
• BSBRSK501 Manage risk (BSBOPS504)
• HLTWHS004 Manage work health and safety
• BSBMED301 Interpret and apply medical terminology appropriately
• CHCLEG003 Manage legal and ethical compliance
• HLTADM004 Manage health billing and accounting system
• BSBOPS502 Manage business operational plans
• HLTINF007 Implement and monitor infection prevention and control standards, policies and procedures

RPL (recognition of prior learning) and credit transfers

If you're a highly experienced professional and currently hold an extensive level of knowledge, competence, and ability in your field, you may be eligible for RPL (recognition of prior learning). You can RPL particular units, or a whole course. To be successful in your RPL application, you'll need to provide comprehensive evidence of prior work experience, including workplace documents and strategies you've created. 

We also offer credit transfers. If you’ve previously completed a unit(s) within the course you wish to enrol in, you may apply for a credit transfer, so you don’t have to complete the unit again. You can also apply for a credit transfer for a unit that you’ve completed that is not listed in the course you are enrolling but is in the training package.

Get a bonus upgrade to a double diploma

This month, we're offering a bonus upgrade to a Double Diploma of Practice Management and Leadership & Management for the same price as a single diploma. 

Many practice managers value having leadership and management skills, so they can lead health practices more effectively. This upgrade gives you that additional know-how for the cost of a single qualification. A double diploma will also give you another qualification to feature on your CV and impress potential employers with. 

Becoming a qualified practice manager will skyrocket your earning potential.

Salary data sourced from Glassdoor 2025

HEALTH BUSINESS MANAGER

$80,000–$135,000

Works alongside or above the Practice Manager and oversees all business decisions made from a strategic level. This role will have more responsibilities with overall budgeting and departmental decisions. 

Responsible for the overall management of staff within a practice. This role has more control over the operational side of the business and will work with management to ensure successful execution of business decisions. 

$71,000–$110,000

PRACTICE MANAGER

HEALTHCARE ADMINISTRATOR

$73,000–$105,000

Oversees administrative duties within a healthcare organisation, including filing, processing documents, creating spreadsheets, managing office projects, and ensuring confidentiality is upheld.