Course details

To be eligible to enrol in this online operations qualification, students are required to:

• Be 18 years or older at registration. 
• Demonstrate an ACSF Level 3 competency in English language, literacy, and numeracy skills. 
• Have regular access to a laptop, computer, or another device with an adequate and reliable internet connection.
  • The equivalent of Microsoft Office or Office for Mac. 
  • A PDF reader installed.
  • Full permissions to install and access third-party software. 
  • An adequate camera to undertake video calls for assessments.

Your Double Diploma of Business (Operations)(BSB50120) & Leadership & Management (BSB50420)

Entry requirements

Diploma of Business (Operations) (BSB50120)

The Diploma of Business (Operations) is designed to prepare graduates for business operations roles by developing key skills in business administration, finance, and communication. You’ll also develop skills in budgeting and payroll, running efficient business systems, people management, and policy development,

You'll have two years to complete your course, so you don't feel rushed. Plus, you can access an additional six-months on us if you need it.

Studying independently doesn't mean you're alone. You'll have unlimited access to learning coaches and student success advisors throughout your course.

We're confident you'll love your course! But if it's not right, you can withdraw in the first 30 days for a full refund (minus a $250 admin fee).

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Course delivery

This business operations course is 100% online and self-paced,  so you can study on your own terms. Make your way through the units on our Spark Learning Hub, with regular checkpoints to test and strengthen your learning. You’ll complete a combination of quizzes, written activities, and assessment tasks.

All assessments are based on your workplace or the case studies we provide. Assessments may include simulations/role-play activities. These are conducted with a learning coach and may need to be completed with others
(e.g. coworkers, friends or family) in real-time through Zoom or in a pre-recorded video.

The Double Diploma of Business (Operations) & Leadership & Management starts from $3,695 on this month's offer, with flexible payment plans for all budgets. You'll always have the opportunity to see your complete schedule of fees before you make any payments.

We also offer a 30-day cooling-off period to all  our students for peace of mind. This means that you can withdraw in the first 30 days of your enrolment for a full refund (less a $250 administration fee). 

Additionally, you'll be entitled to one free deferral (up to three months) and one free extension (up to six months) during your studies with us.

Pricing

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Get real outcomes, not just a piece of paper

Charlotte, Corey, Ben, Miles, Ian, and Karen are just some of our many graduates who've gone on to craft careers for themselves. This is their story.

Course overview

About the Double Diploma of Business (Operations) & Leadership & Management

Your Double Diploma of Business (Operations) + Leadership & Management provides you with both the operational and leadership skills you need to move into key management roles. Gain a foundational knowledge of all aspects of business operations, overseeing finance, risk management, policy development, and team leadership. Enhance your skills in communication, stakeholder management, and critical thinking to become a sought-after leader in your industry..

Partnering with our learning coaches for one-on-one support, we’ll guide you through the course and provide you with the keys to your success.

• 100% online, self-paced study. 
• Study for how long you want, when you want. 
• Fit your study time around your lifestyle – not the other way around. 
• No need to attend scheduled classes or tutorials. 
• No strict or unreasonable deadlines to meet. 
• Payment plans that can be tailored to your budget. 
• Generous 24-month enrolment period, with free course extension and deferral options.
  

Units

The Double Diploma of Business (Operations) + Leadership & Management requires a total of 13 nationally accredited units: 10 core units and three electives. 

• BSBOPS501 Manage business resources 
• BSBXCM501 Lead communication in the workplace 
• BSBCRT511 Develop critical thinking in others 
• BSBTWK502 Manage team effectiveness  
• BSBLDR523 Lead and manage effective workplace relationships  
• BSBPEF502 Develop and use emotional intelligence  
• BSBOPS504 Manage business risk  
• BSBSUS511 Develop workplace policies and procedures for sustainability 
• BSBOPS502 Manage business operational plans  
• BSBHRM525 Manage recruitment and onboarding  
• BSBCMM511 Communicate with influence  
• BSBHRM526 Manage payroll 
• BSBFIN501 Manage budgets and financial plans 

RPL (recognition of prior learning) and credit transfers

If you're a highly experienced professional and currently hold an extensive level of knowledge, competence, and ability in your field, you may be eligible for RPL (recognition of prior learning). You can RPL particular units, or a whole course. To be successful in your RPL application, you'll need to provide comprehensive evidence of prior work experience, including workplace documents and strategies you've created. 

We also offer credit transfers. If you’ve previously completed a unit(s) within the course you wish to enrol in, you may apply for a credit transfer, so you don’t have to complete the unit again. You can also apply for a credit transfer for a unit that you’ve completed that is not listed in the course you are enrolling but is in the training package.

Get a bonus upgrade to a double diploma

This month, we're offering a bonus upgrade to a Double Diploma of Business (Operations) and Leadership & Management for the same price as a single diploma. 

Many operations professionals value having leadership and management skills, so they can lead operations teams. This upgrade gives you that additional know-how for the cost of a single qualification. A double diploma will also give you another qualification to feature on your CV and impress potential employers with. 

Becoming a qualified business operations leader will skyrocket your earning potential.

Salary data sourced from Glassdoor 2025

OPERATIONS ADMINISTRATOR

$61,000–$70,000

Manages project administration and communication within the operations department. This role may assist with customer service, enquiries, maintaining inventory and daily administrative duties. 

Leads a department or team within a business. Primary duties vary between industries but may involve facility management and compliance, process improvements, and ensuring clear communication between employees. 

$80,000–$105,000

OPERATIONS TEAM LEADER

OPERATIONS MANAGER

$100,000–$147,000

Manages business operations by overseeing both people and processes. Duties may include budgeting and payroll, implementing policies, recruiting and training staff, and developing operation strategies.